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“Very rude 'technician/ manager' ruined our day”
Review of Tenpin Wrexham

Tenpin Wrexham
Ranked #4 of 15 Fun & Games in Wrexham
Attraction details
Liverpool, England, United Kingdom
Level 3 Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Very rude 'technician/ manager' ruined our day”
Reviewed 9 April 2013

The place itself is nice enough. It's clean and tidy and the facilities are nice.
The problem I came across was not the place, but the member of staff who greeted us.
Me and 4 friends approached the desk unsure of how much it cost for games. The man was abrupt and rude in his speech from the start, for example when we asked about student discount we were met with te reply "well , no, it's a weekend."
There were no other customers behind us in the queue so I don't understand what his urgency was or where it was coming from; but when he asked "what do you want then" and we were deciding one game or two he was sighing and said again "one or two?!" And we asked how much it was and he aggressively gestured towards a screen behind him and said "look at the screen?!" In a really patronising way.
We were all taken aback to be spoken to like this, but before we had time to react he called another staff member over to serve us as though he couldn't be bothered.
That staff member was lovely to us. She explained he was the 'technician/ manager' and speaks to his staff in the same way.
I have complained to tenpin head office about it.

Overall great place and fun time if you take enough money, just watch out for rude staff.

Visited March 2013
Helpful?
1 Thank Nicole P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Date | Rating
  • English first
  • Any
English first
Leeds, United Kingdom
Level 6 Contributor
358 reviews
143 attraction reviews
common_n_attraction_reviews_1bd8 673 helpful votes
“King Pin”
Reviewed 6 April 2013

A nice place to visit and to have lots of fun. The staff are OK but could be a bit more friendly. One very annoying thing is that the staff do not always inform you of the offers, for example Tuesday is half price on games/food/drinks whilst we are aware of this offer some staff have tried to charge us full price -this has happened several times which makes us wonder if it's a genuine mistake or if there is a hidden agenda.
The centre goes the extra mile for disabled people and children - which really is great.
So for a good time you could do a lot worse than visit this ten pin ( just know the prices and offers before you go )

Visited March 2013
Helpful?
1 Thank HappyTravellers222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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