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“Excellent!”
5 of 5 bubbles Review of Grove Guest House

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Grove Guest House
Ranked #2 of 15 Wrexham B&B and Inns
Certificate of Excellence
Shropshire, England
1 review
“Excellent!”
Reviewed 12 February 2014 via mobile

I stayed here throughout the week for 4 weeks across jan & feb 2014 for work purposes. When i arrived I was greeted by Peter the owner and straight away I was made to feel not only at home but like a valued customer. Later on during my stay, I met his wife Carol who was just as pleasant and gave the same great service. The rooms were great, everything was always immaculate and after a hard day at work it was nice to come home to a nicely made bed, a clean room with fresh towels and coffee mugs. If i needed anything Peter would deal with it straight away. Nothing was ever too much trouble. One day, after checking in with Carol, I was pleasantly surprised when she turned knocked on my door a few minutes later with a small bottle of red and a glass for one, just because she felt I needed it, (she was right). Now you should never "expect" this sort of service, but it just shows that they know how much difference little touches like that can make to someone's stay. I never had breakfast there due to work but the menu sounded lovely and the eating area was always well presented and inviting. Id like to thank all the staff at Grove guest house for making my stay so stress free and comfortable and if life ever takes me back to Wrexham, I definately know where I will be staying.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kirsty28_shropshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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169 reviews from our community

Traveller rating
    107
    35
    18
    5
    4
See reviews for
33
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2014

Stayed here for the second time during mountain biking trip - owners were extremely accommodating, especially given the online booking we had made accidentally went through for a day when the guest house was due to be closed. Owners were welcoming nevertheless, and arranged for us to get a breakfast at a nearby hotel. Excellent customer service for which we were very thankful. Accommodation is excellent and has all the facilities that wet, muddy and tired mountain bikers need. Highly recommended.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiev, Ukraine
1 review
Reviewed 30 November 2013

Wonderful stay. The hotel is 1930y building but very well renovated. Clean room, free car park, free wifi. Close to city center, bus and central station. We have enjoyed family atmosphere and hospitality! Staff is very friendly and supportive. Looking forward to return soon.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IgorOksana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 November 2013 via mobile

Perfectly clean and comfortable room, friendly greeting and nice continental breakfast with good coffee. High speed free wifi is a big plus, too. Excellent car park and the guest house is central and easy to find. Very good value, I'll have no hesitation in staying again next time.

Stayed November 2013, travelled on business
Helpful?
Thank Rod C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woking, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 November 2013

I stayed overnight at the Grove a few minutes walk from the railway station in a quiet area of Wrexham although within easy walking distance of the town centre. The room was large and well fitted out, warm and welcoming. The staff very friendly and could not do enough to help. Will definitely stay here ago. Excellent value for money.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Graeme K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 October 2013

I booked this guest house because it had a 4* offical rating & being in hospitality myself i know the standards to expect at this level. The room itself was plenty large enough as was the ensuite, maybe a little plain & dated but that's just my taste...A selection of tea/coffee, a liitle bit tight on the bisciut..not really a bisciut more like a little coffee bisciut a bit penny pinching, as was the soap & shampoo you have to get at reception...much more nicer to have in the bathroom for guest use...it's the little touches that mean a lot to a guests ...would have expected Bath sheets too..towels were small. I booked breakfast for the 2nd morning & was pleasently surprised by the choice after reading previous negative reviews, However not worth the £7.50 extra charge...more like £4.95. better to add it to the room rate & include it as free breakfast.

Our room was in the bungalow & is a seperate building to reception breakfast area & once given your keys & shown to the room thats it.....lacking "the personal touch" of a guest house.

The bungalow hallway & rooms have laminate flooring which can be very noisy on the ears when guests are returning late at night 1-2am & opening their doors with keys on a big metal ring....sounded like the jailer coming to unlock the cells...which woke me both nights & the water system was very noisy filling back up after guests in rooms above us used their toilet & shower.

I probably would recommend this guest house to others it just wasn't for me.. i prefer to stay in guest houses rather than large hotels because of the more personal service of staying in someones home...just didn't feel like that here felt more like a motel.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Service
Helpful?
2 Thank EJAY75B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester-le-Street, United Kingdom
2 reviews
Reviewed 5 October 2013

we stayed overnight at this establishment and had the best nights sleep of our whole 11 day trip. The room was clean and decor well thought-out. Fittings were of a high standard and complemented the room well. Staff were very friendly and helpful. My only slight criticism would be that only a continental breakfast was available and at the cost of £7:00+ per head found this a little expensive, although having not taken breakfast we could not properly assess the quality of the offering. Overall, a good place to stay if visiting Wrexham and within walking distance of town centre ammenities

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank norman k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grove Guest House

Property: Grove Guest House
Address: 36 Chester Road, Wrexham LL11 2SD, Wales
Region: United Kingdom > Wales > North Wales > Wrexham County > Wrexham
Amenities:
Free Breakfast Free Parking Suites
Hotel Style:
Ranked #2 of 15 B&Bs / Inns in Wrexham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grove Guest House 4*
Number of rooms: 15
Official Description (provided by the hotel):
4 Star private and established accommodation provider located only 5 minute walk to Wrexham Town Centre. Grove Guest House is a charming 1930's Dormer Bungalow set in a leafy and very desirable residential area of Wrexham Town. Our Hotel style service is managed to high standard. Our single, Twin, Double, (QUEEN size) and Triple rooms are en-suite and have been re-furbished tastefully along with a re-furbished Dining Room, newly built conservatory to relax and drink your coffee and a garden area with seating in the sunny times. Local attractions and services,Our Food Hygiene rating has been awarded at the top grade of 5. Our LARGE Car Park is offered free of charge with very easy access. FREE wi-fi. Only a short walk to Yale College, Glyndwr University, Wrexham General Railway station and Bus Station. A short car ride to Llangollen, (home to the Eisteddfod) and the historic walled City of Chester are located only a short car ride away. ... more   less 
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Also Known As:
Grove Guest House Wrexham, Wales

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