We stayed as a large group of adults, many with children from 0-7yrs and had a great time at the house. There's plenty of space in all the rooms and it's all furnished to a high standard.
The communication for the booking was great, the little arrival gift is a nice touch and the location in the area is fantastic.
The only thing I think they really need to improve (and I realise not everyone will need this) is access to internet. There is wifi but it's very slow and the range is restricted to a a couple of rooms at best - thick old walls limit the signal but there are easy ways to boost the wifi round the house without any major expense or work.