26 of us came togeva to celebrate a friends 30th birthday with this company. We booked well in advance for open top canoeing down the river. We were well aware of the wonderful British weather and how it affects the river so we kept in close contact with the company who reassured us that the river is fine and that we would be going down it! When we arrived we were told we could go on the river as it was to high when we questioned our earlier phone calls saying we could he called us liars saying no 1 had said any such thing!! To our frustration every other company in the area was allowing people on the river! We were offered the canal instead and told to like it or lump it! So of we went to the canal been told its got 4 pubs un plenty to see! Well guess who's the liar there was 1 pub and 6 miles of horrid stinking canal!
When we reached the end of the canal to be picked up we voiced our frustration about the whole situation to which the man then refused to take us back to our cars trying to leave us in the middle of no where with no taxi numbers! After our refusal to stand for this he agreed to take us back! To be told no one has been on the river for 3 wks with he's company!!
We traveled 100 mile to get here and were lied to, to make sure we didnt pull out which we certainly would have with the canal option!
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