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“Great views, service & lunch”
Review of Castle of Brecon

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Castle of Brecon
Ranked #2 of 2 Hotels in Brecon
Certificate of Excellence
Reviewed 24 May 2014

We have visited a few times now & love the place. The views of Brecon are fantastic and so is the service & food. I had a chicken sandwich for lunch which was freshly cooked with a gorgeousness homemade mayo & my brother had a trio of pork he also enjoyed. Would definitely go back again

  • Stayed: May 2014, travelled with family
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2  Thank vikki22222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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272 - 278 of 483 reviews

Reviewed 18 May 2014

Very good value for money Hotel. Stayed here on business for a couple of nights in May 2014. Very well presented feels like top end of market. Staff, bar and breakfast all first rate, nice big airy room very clean and decor well done. One small old damp patch on ceiling but nothing really. Great gardens and Brecon itself is nice. I would say this place is punching well above its weight when you look at cost compared to other places I have stayed where facilities staff and and luxury have been far inferior and the cost far greater. Well impressed.

  • Stayed: May 2014, travelled on business
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Thank Ben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleRestaurant, Guest Relations Manager at Castle of Brecon, responded to this reviewResponded 22 May 2014

Dear Ben, really pleased you enjoyed your visit to Brecon. Even happier you have a great stay with us. Our gardens and the views of the mountains are a big asset and it looks as if you even had good weather to enjoy them. Thank you very much for your review

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Reviewed 4 May 2014

Happy, helpful staff and very good food helped make our four night stay most enjoyable. Located in a lovely area for varied walking routes. Added bonus for me, gluten free food served. Thank you to all staff.

  • Stayed: May 2014, travelled with friends
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2  Thank Norma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleRestaurant, Guest Relations Manager at Castle of Brecon, responded to this reviewResponded 9 May 2014

Dear Norma, thank you very much for your review of our hotel. We all enjoyed looking after your Rambling group and very much appreciate your feedback. We even laid on some good weather for your walks!!!!! Thank you again.

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Reviewed 24 April 2014

This is a hotel in my local town .Visit on a regular basis and food and service is always great .Roberto is an asset to the place and is always keen to help customers old and new .Kep up the good work .

  • Stayed: April 2014, travelled with friends
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1  Thank BessieWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleRestaurant, Guest Relations Manager at Castle of Brecon, responded to this reviewResponded 9 May 2014

Dear Bessie, it's always lovely to have a local guest review us. Thank you for taking the time and especially for the mention for Roberto

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Reviewed 21 April 2014 via mobile

My partner and I stayed at The Castle Hotel for 2 nights this Easter bank holiday.
The staff were welcoming, helpful and friendly. The room was lovely, a good size and with all facilities you would expect (although we had to ring down for towels). The location was also fabulous. The garden has a beautiful view over Brecon and the Beacons in the distance. We enjoyed a few beers in the sun!

However. We arrived on Friday wanting to shower after our 3 hour journey. Unfortunately the shower was electric, and about as powerful as a watering can. We also had issues with the temperature, and it was constantly changing from hot to cold and back again. The bath however, was a much better experience.

We also suffered a hideous wait for a dinner table on the Saturday night. We were told that there was a function on, and to be fair we did only book at 1pm that day. However our table was free at least half an hour before we were sat at it, and the food took over 45 minutes to come out. There was no apology when we were served, and my partner was ready to walk out! I suggest in future checking if the functions on will affect the service. I feel with the tremondous pressure they put on themselves, some guests suffered.

Overall we had a lovely stay in the Beacons. It's a gorgeous place and we shall certainly be back, but I'm afraid we will not be staying here again.

Although I would again like to praise the staff, as aside from the lack of apology for slow service, they were fantastic.

Stayed: April 2014, travelled as a couple
2  Thank Chelsea210390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleRestaurant, Guest Relations Manager at Castle of Brecon, responded to this reviewResponded 22 April 2014

Thank you for writing your review. I am pleased that our staff were welcoming & helpful over the weekend. I am sorry your shower was not working properly - we have now decommissioned the room and will be replacing it. In regards to your dinner, I am sorry you had to wait so long for your meal. We aim always to bring our guests' food within a reasonable time frame and we failed on this occasion. Of course, we should have apologised at the time, and for that error I am sorry. We take all feedback constructively and appreciate you writing. Thank you again

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Reviewed 16 April 2014

We've stayed at the CoB for a couple of nights each January for the past few years, (to go to a commemoration service at the Cathedral). Always been good, but apart from our first visit we haven't left any further reviews.
Our visit this year in January 2014 was really good and very enjoyable. Dinner in the restaurant, was one of the best sirlon steaks I've ever had, either in the UK or other parts of the world!
We returned again in March 2014 and realy must say just how great our visit was. Our Brecon view room seemed to have been fairly recently decorated, it was clean, and very comfortable. Food in the restaurant on both nights was great, and the cooked breakfasts were plentiful and very tasty!
Best of all about this hotel is the staff. From the first welcome, right through to checkout, everybody is so helpful & friendly and nothing is too much trouble. A couple of folks who stood out are Sam at front of house, and Roberto in the restaurant.
We've already booked our next visit for January 2015, and we're looking for another excuse to go back again beforehand, hopefully sometime during the summer, when maybe the sun is shining so we can take advantage of the gardens!

  • Stayed: March 2014, travelled on business
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1  Thank eignikp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleRestaurant, Guest Relations Manager at Castle of Brecon, responded to this reviewResponded 22 April 2014

Dear Mr K, thank you very much for your review. Roberto sends his thanks for the mention, too. It's always a pleasure to have you as a guest and thanks from the whole team for taking the time to write

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Reviewed 13 April 2014 via mobile

Thoroughly enjoyed our stay here for the two hectic days around a friend's wedding that was happening locally. Very reasonable price, and - although reception were clearly a little over-wrought - they were very accommodating. Breakfast was excellent. Be aware: there is a very big difference between the rooms that have been recently refurbished and the ones that have not. Two of our party of three had modern rooms, we (initially) did not - and the difference was stark. However, to their credit, the management changed us to another (refurbished) room as soon as we complained about the issue; hence the five stars. If they hadn't been able or prepared to switch us it would have been closer to three stars - which might account for some if the poorer reviews on here.

  • Stayed: April 2014
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1  Thank Bones_and_Stones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleRestaurant, Guest Relations Manager at Castle of Brecon, responded to this reviewResponded 22 April 2014

Thank you for reviewing our hotel. We have recently started a refurbishment of our rooms and glad we were able to accommodate your request to move rooms. Thank you again.

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Additional Information about Castle of Brecon

Address: Castle Square, Brecon Beacons National Park, Brecon LD3 9DB, Wales
Phone Number:
Region: United Kingdom > Wales > Brecon Beacons National Park > Brecon
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Brecon
Price Range: £93 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castle of Brecon 3*
Number of rooms: 40
Official Description (provided by the hotel):
We have 40 bedrooms providing a variety of different types of accommodation. All rooms in the main hotel are individually decorated and offer LCD TVs and tea & coffee making facilities. We will be happy to discuss your accommodation requirements and the type of room that would be most suitable for your needs. Our current prices are published here as a guide, please note that from time to time these will change to reflect local events. Standard Bedrooms from £87 Standard Family Bedrooms from £97 (based on 2 adults and 1 child) Superior Bedrooms from £107 Family Mews rooms from £157 (room only)( 2 adults and 2 Children) Walkers Mews rooms from £157 (room only) Beacons View Bedrooms from £137 Four Poster rooms £157 ... more   less 
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Also Known As:
Castle Of Brecon Hotel Brecon
Castle Hotel Brecon
Castle Of Brecon Wales

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