Stayed one night, once bitten twice shy! Staff OK, room good. Quaint 20 inch Finlandia C/D41 tv that has a thing called a cathode ray tube inside. I'm not saying that the tv is old but it was still showing live footage of the first Gulf War. The tv heaved a sigh of relief when turned off. The breakfast has improved from previous reviews, it was excellent! The only problem was that the seven staff milling around the dining room failed to get the toast and tea to the table before the main course started to cool. Diners were made to wait outside for tables to be relaid despite the surplus staff wandering about. The most senior member of waiting staff smiled at us charmingly then apologized because she had wind ...........!
Health and Safety warning. Take a good torch or headlight for each guest in your party. Only tiny energy saver light bulbs are used, one in each light fitting. This means the equivalent of a 40 watt bulb in a fitting designed to take two 80 watt lamps. The lights in the rooms take at least three minutes to reach their full useless magnificence. You cannot read in bed with this
light. At 6.30 a.m. the fire alarm sounded. Imagine being woken in a strange room in complete darkness. You cannot find the light switch at the bedside so you stumble about and turn on the main light - you are rewarded by the dimmest of glows in creation, you can't see to find clothes for evacuating and are falling over everything. This is a dangerous situation! The room lighting may be up to a legal standard, but it is not SAFE. A person with macular degeneration would be in trouble with the lighting provided in the rooms. Fortunately the fire alarm was false.
Best Western boast of a bronze medal for energy conservation. They deserve a stinking brown one for room lighting!!!
- Official Description (provided by the hotel):
- BEST WESTERN Heronston Hotel & Spa is the ideal location for both business and pleasure. The hotel is located in a semi rural area, but only half a mile from Bridgend town centre and minutes from Junction 35 of the M4. We are within easy reach of the dramatic Heritage Coastline and equidistant from our vibrant capital city of Cardiff & the cosmopolitan city of Swansea. The hotel boasts 75 well appointed non smoking bedrooms including Standard and Superior rooms and Suites. Ewennys Bar & Grill is the perfect place for pre dinner drinks or to order a light snack or bar meal. Our Crane Restaurant offers a Seasonal Menu and all food served is sourced locally and prepared and cooked freshly. We are able to offer a range of conference facilities from a small meeting for 2 up to a conference for 200 with all audio and visual requirements catered for. We have several banqueting suites which can cater for 8 up to 240 guests and our coordinators would be delighted to help assist you in organising your event. Our Herons Leisure Club offers an indoor heated pool, sauna, steam room, spa pool and fully equipped gym. The pool area has been fitted with mood lighting, the ideal area to relax after a busy day. Our new Hotel Spa offers a range of male and female spa and beauty treatments at very competitive prices. Here at the BEST WESTERN Heronston Hotel & Spa, we are always mindful that 'our aim is to welcome you back'. ... more less
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- Also Known As:
- Best Western Cardiff
- Bridgend Best Western
- Best Western Bridgend
- Best Western Heronston Hotel & Spa Bridgend, Wales