We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing food and service”
Review of The Spice Tree

The Spice Tree
Ranked #28 of 86 Restaurants in Caerphilly
Cuisines: Indian
Dining options: After-hours, Delivery, Reservations
Restaurant details
Dining options: After-hours, Delivery, Reservations
Blackwood, United Kingdom
2 reviews
“Amazing food and service”
Reviewed 7 October 2013

Having eaten here a number of times both sit down and take away I find the review above very hard to believe. The staff are amazing nothing is too much trouble for them and they are always happy to have a chat and make sure you are ok. Food is amazing and great value I always eat from the set menu 4 courses for £9.95 and have yet to reach the dessert as portions are more than enough but they will happily pack up dessert for you to take with you. Tables cleaned with anti bac spray I have seen then do this !!! Will say this is not your traditional Indian restaurant staff very pleasant and it's such a relaxed and welcoming atmosphere I highly recommend you try this restaurant.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Happyeater1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

54 reviews from our community

Visitor rating
    32
    2
    10
    4
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Caerphilly, United Kingdom
Level Contributor
54 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Food average at best”
Reviewed 28 September 2013

First time here, first appearances were of a quite busy restaurant, decorated in modern style, with pop music playing on speakers. Hadn't booked and we were asked to have a drink while they prepared a table, which only took 5 minutes or so. A lot of staff on duty so not surprised at speedy response.
Note that number of staff smoking outside entrance, not a good sight especially for non smokers like my wife and especially when they immediately return to their duties without appearing to wash their hands, also one of our waiters had a streaming cold, was using an obviously we'll used tissue and then handing plates with food on them, hygiene training wasn't much in evidence. Quite a number of tables had been used and dirty dishes left where they were, if someone came in one of those tables were then cleared, but no sign of any spray cleaner being used, even though they were stored on a serving trolley which was butted up to our table! As an example when a waiter tried to remove one of the metal Korai serving dishes from our table so that some space could be made, it was stuck to the table, the waiter had to put down things in order to use both hands to free the dish from the surface of the table.
As someone who's eaten many meals in Indian/Bangladeshi restaurant's typically staff are attentive and serve in a professional manner, not so at The Spice Tree, got the impression they were expecting a busy night (there was a party of 20 or so in one area), but it wasn't over busy a number of tables were empty, some of the staff(local people it seemed) were clueless. Food dropped on the floor was left there no attempt to pick it up, not much attention to the normal basics of running a restaurant.
Won't be returning read their comments book and was astonished at how many positive and complimentary comments were in it, did these people eat at the same place we did?

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank CymruNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed The Spice Tree also viewed

Caerphilly, Caerphilly County
Caerphilly, Caerphilly County
 
Caerphilly, Caerphilly County
Caerphilly, Caerphilly County
 
Blackwood, Caerphilly County
Caerphilly, Caerphilly County
 

Been to The Spice Tree? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing