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“Excellent Budget Hotel” 5 of 5 bubbles
Review of Premier Inn Caerphilly Crossways Hotel

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Premier Inn Caerphilly Crossways Hotel
Ranked #2 of 3 Hotels in Caerphilly
Certificate of Excellence
Deal, Kent
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Budget Hotel”
5 of 5 bubbles Reviewed 4 November 2013

We were very pleased with the service we received from the staff at the Hotel, they were all very friendly, pleasant and helpful. The Brewers Fayre food was as expected but the staff and manager, at Breakfast, provided friendly and helpful service.

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Councillor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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302 reviews from our community

Traveller rating
    155
    95
    36
    8
    8
See reviews for
118
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Denbigh, United Kingdom
1 review
5 of 5 bubbles Reviewed 20 September 2013

Location was brilliant for my place of work The staff were aware that I was a female on my own. They helped me in all ways ad made me feel safe and welcomed.I felt very comfortable in my room and the adjoining eating place was excellent and very convenient.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carolyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spalding, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 13 September 2013

Arrived after 4 hour drive, made very welcome by Barbara - hotel provided everything that Premier Inn promises.

Not quite so keen on the Brewers Fayre for eating though - although service was friendly and prompt tables could do with a better clean (a bit sticky on the elbows!)

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mervyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancashire, Uk
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 9 September 2013 via mobile

Stayed here last night, cannot fault the staff, very welcoming and very helpful. Room I was in was decent size, very clean as you'd expect.

Only problem was complete idiots driving past the hotel like they were on a race track up and down, up and down. This was still going on at 230 in the morning!!

Only reason wouldn't stay there again was that. Shame really as staff working really hard to offer people a good stay.

Stayed September 2013, travelled on business
Helpful?
1 Thank mikearkwright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macclesfield, United Kingdom
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 29 August 2013

Very comfortable rooms(our family had three rooms)The welcome we got on arrival was very warm and the lady on the desk was excellent example of good customer service.We had our evening meal in the pub next door,had better meals but we didn't want to drive.The breakfast was a lot better that the evening meal ,plenty to choose from and unlimited excellent.The premier inn did all we expected to do,we only stayed one night but wouldn't have minded staying longer ! All in all a good stay.

Room Tip: Family rooms a bit tight .
See more room tips
  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank carole w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 26 August 2013

Everything was done to make our stay comfortable and the rooms were clean and well equiped, but we had two nights from three of such loud music, shouting, swearing from the 24hr macdonalds, police were called by reception staff numerous times during our stay. Its such a shame as its no fault of the hotel but after a few sleepless nights with children watching police cars at 4am we are glad to be home and we would only return if the Macdonalds was to close at 11pm.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank SJDoubt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 August 2013

The staff make you very welcome here and I'm sure if there were any problems (which we didn't have) they would sort it out quickly. The rooms and beds are very comfortable - even the extra bed (which is not often the case).

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SandA365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Caerphilly Crossways Hotel

Property: Premier Inn Caerphilly Crossways Hotel
Address: Crossways Park Parc Pontypandy | Pontypandy, Caerphilly CF83 3NL, Wales
Region: United Kingdom > Wales > Southern Wales > Caerphilly County > Caerphilly
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Caerphilly
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Caerphilly Crossways Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Sleep like a prince or princess at the Premier Inn Hotel Caerphilly Crossways, in the home of Wales' largest castle - one of Britain's most impressive fortifications. You'll be in a prime location for Cardiff city centre, watching rugby royalty at the Millennium Stadium or staging your own grand tour of the spectacular local scenery. And when it's time to hang up your crown for the night, make for our great value restaurant and fit-for-a-king, extra-comfy beds. Important info This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions: M4(J28) take A468 towards Caerphilly. Pass through villages of Machen, Trethomas and Bedwas. At roundabout on right after Peters Food Services Factory take 3rd exit. Next to Crossways Brewers Fayre. Transport and local information: St Fagens Heritage Site Caerphilly Castle Historic Site Millennium Stadium Events Caerphilly Train Station 1.5 miles Cardiff Airport 18 miles ... more   less 
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Also Known As:
Premier Inn Caerphilly (Crossways) Hotel Caerphilly
Premier Inn Caerphilly Crossways Hotel Wales

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