As a regular customer to Ichiban with no complaints until now I am appalled by the service I received today! My order was placed, after waiting an hour for delivery I got the wrong order, I phoned the restaurant to tell them that 1 item was missing from my order. Instead if them bringing the 1 item missing from my order I was informed that they could give it to me on my next order!! I now have to wait 30min for the driver to return and provide me with a full refund, I also have to return the rest of the food that was delivered but are they going to serve this food that has sat at my home for 30min to
someone else or is it wasted?? Why they couldn't have just delivered the other part of my order is senseless!!! I will never order from here again for fear that I'm eating food that has potentially sat in someone else's home!! Awful!!
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