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“Excellent Location, excellent staff”

A Space in the City - Mermaid Quay
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A Space in the City - Mermaid Quay
Ranked #46 of 74 Hotels in Cardiff
Reviewed 21 June 2013

I stayed 2 nights in the 3 bedroom apartment with my family, the location is super at the Cardiff bay and very close to the red dragon.
The apartment is spacious and fairly clean, small problem with hot water as it run out very quickly another issue is that all rooms had queen bed, if one room had 2 single beds it will be even better as my two teenaged boys refused to sleep in the same bed so one ended sleeping on the coutch.
The staff were very punctual when the met me at check in, even when the Internet password didn't work they came back immediately and fixed it.
I highly recommend staying at ocean building and with a space in the city.

Yasir

  • Stayed: June 2013
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Thank Yasir60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 16 of 16 reviews

Reviewed 25 February 2013

My friends and I had booked to stay at century wharf. there were 5 of us in our party, and the room we had booked was for 5. I got a phone call saying they had upgraded us to Ocean Buildings but I didn't get any email confirmation or any other information about this. I was told it slept 6 and was a gold standard. However as I was not given any further information I had forgotten the name of the building we had been moved to and had to phone up and get directions on the day. This is where the disappointment started. We had chosen Century Wharf as it had the swimming pool and gym and when we arrived we realised this building did not. When we got into the room we also discovered the apartment was for 4 people, not 5. It also states this on the website, saying that ocean buildings sleep a maximum of 4 guests. Although the living area was in perfect condition and was big enough for all of us, the sleeping area was not to the standards we were expecting. I had to share a double bed with a friend and it was very tight getting around the other side of the bed. There was only 1 king size bed, which was obviously meant for 2 people, and 2 small double rooms, each meant for single occupancy. Another issue we had was the smell of the flat - people had obviously been smoking in there previously, and as a group of non-smokers this was an issue. I'd say the main issue we had was the lack of hot water. there were signs saying that there would be enough hot water for 10 mins on a power setting, between ALL of us. so that gave us all 2 mins each, unless we switched on the immersion in advance. We decided that 10 minutes would be enough as only a few of us NEEDED to shower (we all would have LIKED to) however, the 3rd person had a cold shower after the use of around 5 mins of warm water, not on a power setting. We all paid almost £100 each for 2 nights stay and for this amount you would expect to be able to shower when you wanted, and have enough room in the bedrooms. As it was, on the 2nd evening I had to wash my hair using boiled water from the kettle, and sit in the bath in my bikini, with a friend helping me wash my hair - not exactly ideal - but at least we had the bikinis. I would NOT recommend using Space in the City, and if they 'Upgrade You' make sure you find out more about where you are being moved to and why!! Very disappointed.

  • Stayed: February 2013, travelled with friends
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Review collected in partnership with this hotel
3  Thank es958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2012

Top location but had problems with checking in. We had been told to pick up keys from Chiquitos, a Mexican restaurant, but no one had keys. Luckily we had a mobile phone and were told we should have gone to the office. What office??? Nothing on our paperwork. We were told to go to entrance and someone would come with the keys. They did eventually arrive but it was a bit hair raising for us, not being used to lots of traffic, and having to park on a double yellow line. The apartment when we finally got in was very nice, tastefully decorated but could have done with a few things which I would have thought were necessities such as a bedside lamp. When you turned the light out, which was by the door, you were in pitch black darkness and had to grope your way over to the bed which was in the corner and flat against the wall. Not a good configuration, it would be better to have the bed away from the wall, with a lamp at the side. There were power points. Also no coffee table. After a long day walking round Cardiff, we came back for a nice glass of wine and some nibbles, but nothing on which to put your glass. Apart from these minor inconveniences, the apartment was certainly in a top location, it was clean and comfortable. The company asked for a review and I mentioned the inconveniences and they said they would be looking at fixing these up. If you are looking for an apartmetn rather than hotel room, I would recommend, but do your homework where to pick up keys before you go.

  • Stayed: February 2012, travelled as a couple
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1  Thank yunderup1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

Fantastic stay location was amazing close to lots of nice restaurants and local amenities. Walking distance to city center will definitely booking to stay here again.

  • Stayed: February 2012
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Thank sweel98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2011

We stayed here for two nights. We were upgraded at no extra cost from a studio to a beautiful two bedroom apartment because of a mix-up with the booking (we booked through booking.com). 'A Space In The City' staff were excellent, friendly, helpful and quick to sort the booking issue. Clean, spacious and really well laid out. Massive flat screen tv. Well appointed kitchen, although we didn't cook! Huge comfy bed (firm). Great ensuite shower. Very close to great restaurants and supermarket. We would stay here again without any doubt!

Room Tip: book early!
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  • Stayed: September 2011, travelled as a couple
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2  Thank NPlymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2013
Google Translation

  • Stayed: November 2013
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Thank Alain P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about A Space in the City - Mermaid Quay

Address: Havannah Street, Cardiff CF10 5SG, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Kitchenette
Hotel Style:
Ranked #46 of 74 Hotels in Cardiff
Price Range: £130 (Based on Average Rates for a Standard Room)
Number of rooms: 10
Official Description (provided by the hotel):
You will have a commanding view over Cardiff Bay from these apartments, with the promise of clean sea air, sailing boats gliding by, and the call of the sea, all at no extra expense! Furnished to a very high standard, these apartments provide shoreline and water views from both the living area, and the bedrooms. Mermaid Quay is just a five minute stroll away, where the Waterbus will chug you along to Cardiff centre, Penarth, or (for the landlubbers amongst us) provide you with a grandstand view of the boat traffic working its way through the Bay Barrage Locks. Parking is provided for one car per apartment in this luxury development, which is accessed throughout by coded fob. ... more   less 
Also Known As:
A Space In The City - Mermaid Quay Cardiff, Wales

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