Attended for a day conference so my review doesn't comment on the room, bar or restaurant only lobby, Starbucks concession and conference facilities and food as well as staff encountered.
First impression driving into car park: this will be a nightmare getting out of later, wasn't wrong.
Reception: dingy dark and dismal decor and despite the Christmas trees not much festive atmosphere. Cant see it could ever have any either in a dark battleship grey area like this, carpet dismal also and looked grubby but that may have just been poor lighting, even ceiling grey albeit lighter than the walls, just. Smiling and friendly lady behind the desk told me where the conference room was. No tv monitor or board to indicate events taking place or location and no signage saying what or where any doors lead to that I could see. Even the man sign on the gents toilet door was the size of a postage stamp literally so god help if you have a visual impairment. The Starbucks was as Starbucks is, staff very good there.
Conference facility: the gothic grey walls, ceiling and grotty looking carpet theme continues so despite spot lights in ceiling it was difficult to read conference papers. The darkness did make it easy to see the projector screen however and the sound system was pretty good so could hear the lecturers well enough. The room size and layout was overall adequate.
Food & drink: like I Say no reflection on anything else as banqueting department food is often different for restaurant food. Average at best, gristly beef in either bourginon or stroganoff couldn't really tell but whatever it was the sauce was nice though. Sandwiches and wraps dry especially the beef ones, very dry and chewy with little flavour. Pizza slices weren't bad if a bit cold and the profiteroles with chocolate sauce were actually nice. At coffee in breaks selection of speciality teas present but strange no green tea despite several herbal varieties. Staff pleasant and efficient, very informal uniform with orangey polo shirts, looked more like handymen or binmen than waiters.
This is the first contact I have ever had with a De Vere hotel and unless an event I wanted to attend was held at one be it this or another in the chain I won't be trying to go back for either business or pleasure.
In conclusion all I can say is make of it what you will, this place seems to have aimed for design flair and ended up with dungeon. first impressions count though and this hotel has done nothing to make me want to return to it or use others in the De Vere village chain.
- Official Description (provided by the hotel):
- Village Hotel Cardiff is just off the M4 - Junction 32 and is conveniently located 4 miles from the hustle and bustle of the City Centre and the Cardiff Bay area. Cardiff Train Station and Cardiff Airport or just 4 miles away. Nearby attractions include Caerphilly Castle, St Davids Dewi Sant and the Red Dragon Centre. Village Hotel Cardiff has 118 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a relaxing Spa, state-of-the-art Health and Fitness Club, Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free parking and free wi-fi throughout the hotel. ... more less
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- Also Known As:
- Village Cardiff Hotel Cardiff
- Village Hotel Cardiff Wales