The hotel was satisfactory and overall we had a decent stay. The main positives were friendly staff, clean rooms, excellent pool / gym facilities, choice of two restaurants, free parking and free WIFI. There is also a choice of Starbucks, Victory pub / bar or the restaurant.
There was however potential for improvement in several areas. Although clean, the room was dated and tatty with a very old difficult to use TV. Costing 120 pounds a night I was quite shocked that there wasn't any complimentary toiletries, instead a soap dispenser in a similar fashion to a budget hotel. The Victory bar was reasonably priced and food was good. The restaurant however had a limited menu and the service / quality of food was poor. They couldn't cope with our large party and it took 2 hours for our main course to arrive from ordering and wrong meals arrived. The second night we pre ordered and it still took just as long. Service was poor at breakfast also and it was a hard task to get a knife and fork / coffee. It was difficult to find enough variety on the menu after two nights although there were specials. The location is also quite far from Cardiff.
Overall a decent stay however I wouldn't choose to stay here when not on business. The pool / gym are a bonus but the hotel doesn't quite reach its potential. The upper deck rooms are essentially 20 pounds a night more to get toiletries and a Sky movies package.
- Official Description (provided by the hotel):
- Village Hotel Cardiff is just off the M4 - Junction 32 and is conveniently located 4 miles from the hustle and bustle of the City Centre and the Cardiff Bay area. Cardiff Train Station and Cardiff Airport or just 4 miles away. Nearby attractions include Caerphilly Castle, St Davids Dewi Sant and the Red Dragon Centre. Village Hotel Cardiff has 118 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a relaxing Spa, state-of-the-art Health and Fitness Club, Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free parking and free wi-fi throughout the hotel. ... more less
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- Also Known As:
- Village Cardiff Hotel Cardiff
- Village Hotel Cardiff Wales