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“fit for purpose”

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Village Hotel Cardiff
Ranked #18 of 76 Hotels in Cardiff
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“fit for purpose”
4 of 5 bubbles Reviewed 22 April 2014

stayed at the end of the Easter weekend, rooms weren't ready 15:00, we were told other guests were late checking out. Explain that to a baby who needs an afternoon sleep

But the staff were as helpful as they could be

Bar is good and the food can't really be faulted in there - go for the half chicken

Rooms - well they do what they say on the tin

Ok place to stay

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OWSG1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,095 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (188)
Date | Rating
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English first
Wales
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 20 April 2014

'Music' was so loud in the bar it wasn't possible to eat in there. Awful. Vinny and Vito was disappointing, nowhere near as nice as the old restaurant. Loud and basic. Changing rooms have recently been renovated and are now freezing cold, the draught from the full-on air-conditioning hits you as soon as you enter them from the pool. Someone has also had the bright idea of bombarding customers with TV noise in the changing rooms now. Use the middle part of the changing rooms to try and get away from this. Burgers are good, but eat them in the reception area if you want to be able to hear yourself think. Staff at the Starbucks are very pleasant and friendly. Overall OK but not great and not the place to go if you want to relax. More for your party-people type. I expect it does a good business with hen and stag nights.

Room Tip: take some earplugs
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KASTMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham U.K
Level Contributor
209 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 17 April 2014

Typical Village offer really. For best prices stay on the first floor and for a few extra luxuries stay on the Upper Deck level for a few pounds more. Good location and rooms are soundproofed.
Good breakfast but conversely evening meal not so good (£22 steak very chewy!). Free wi fi and good leisure facilities. Would stay again.

Room Tip: Stay on the Upper Deck level
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hansardtony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Welwyn Garden City, United Kingdom
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 10 April 2014

The hotel was satisfactory and overall we had a decent stay. The main positives were friendly staff, clean rooms, excellent pool / gym facilities, choice of two restaurants, free parking and free WIFI. There is also a choice of Starbucks, Victory pub / bar or the restaurant.

There was however potential for improvement in several areas. Although clean, the room was dated and tatty with a very old difficult to use TV. Costing 120 pounds a night I was quite shocked that there wasn't any complimentary toiletries, instead a soap dispenser in a similar fashion to a budget hotel. The Victory bar was reasonably priced and food was good. The restaurant however had a limited menu and the service / quality of food was poor. They couldn't cope with our large party and it took 2 hours for our main course to arrive from ordering and wrong meals arrived. The second night we pre ordered and it still took just as long. Service was poor at breakfast also and it was a hard task to get a knife and fork / coffee. It was difficult to find enough variety on the menu after two nights although there were specials. The location is also quite far from Cardiff.

Overall a decent stay however I wouldn't choose to stay here when not on business. The pool / gym are a bonus but the hotel doesn't quite reach its potential. The upper deck rooms are essentially 20 pounds a night more to get toiletries and a Sky movies package.

Room Tip: Don't bother with upper deck rooms.
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WorldTraveller1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 10 April 2014 via mobile

Room a good size and OK overall but hotel looks shabby in places. Restaurant menu poor overall v.little real choice. Staff nice but food took ages to arrive. Poor selection of spirits in the bar and wine served was warm. There are a lot of better hotels out there - disappointing to see village hotels like this.

Stayed April 2014, travelled on business
Helpful?
1 Thank cadugan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 31 March 2014

This hotel was much better than some of the reviews suggested. We had a lovely welcome at reception and were given a room on "The Upper Deck", or second floor.
The room was similar to other hotel rooms quite spacious but not big. The bathroom was clean and the towels were nicely washed.
We had a meal on the Friday night and it was pleasant even if it was expensive. It was obviously a popular venue for families with young children.

Room Tip: Go for the second floor, front.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hiraethwr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 30 March 2014

I've stayed here (and at many of their other hotels) several times over the years because of work and used to like this place. Lately, this place seems to get worse each time I stay. The Verve was overpriced but was replaced by Vinny & Vito. Shame I never got to try the latter as it as it was shut tonight, presumably for a private party as there were plenty of people in there. The offhand way in which I was dismissed from there was rather poor. The food in the bar is OK-ish but not the same as a proper meal. Shame on you De Vere. I doubt I'll bother staying at one of your hotels again and will similarly discourage my colleagues from doing so.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GerryG3103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Village Hotel Cardiff

Property: Village Hotel Cardiff
Address: Hotel Cardiff Hotel Cardiff 29 Pendwyallt Road | Coryton, Cardiff CF14 7EF, Wales (Formerly De Vere Village Cardiff)
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Village Hotel Cardiff 3.5*
Number of rooms: 118
Official Description (provided by the hotel):
Village Hotel Cardiff is just off the M4 - Junction 32 and is conveniently located 4 miles from the hustle and bustle of the City Centre and the Cardiff Bay area. Cardiff Train Station and Cardiff Airport or just 4 miles away. Nearby attractions include Caerphilly Castle, St Davids Dewi Sant and the Red Dragon Centre. Village Hotel Cardiff has 118 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a relaxing Spa, state-of-the-art Health and Fitness Club, Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free parking and free wi-fi throughout the hotel. ... more   less 
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Also Known As:
Village Cardiff Hotel Cardiff
Village Hotel Cardiff Wales

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