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“fab location and comfy room!”

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Radisson Blu Hotel, Cardiff
Ranked #9 of 73 Hotels in Cardiff
Certificate of Excellence
GreenLeadersBronze level
egham, surrey
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“fab location and comfy room!”
Reviewed 23 April 2012

Stayed for 1 night with Husband, had room on 17th floor... this was good for view but not always handy when waiting for lift !!
room really nice, bed really comfortable, bathroom really good size ( i hate pokey hotel bathrooms!)
The location is good for everything , shops , restaurants , bars , Motorpoint arena, Millenium stadium. Also drove to Cardiff bay in five minutes which was nice for a walk around.
We were lucky and managed to park in hotel but plenty of other parking around and also not too far for railway station.
Breakfast was great as there was lots of choice.
No spa in hotel but would recommend a salon called Kamigata , five minutes walk away in shopping centre,
A thoroughly enjoyable stay, would recommend to all.

  • Stayed April 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank claret76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CWLZH, General Manager at Radisson Blu Hotel, Cardiff, responded to this review, 25 April 2012
Hello, thank you for such a wonderful review, I was delighted to read your comments about our location and the Super Buffer breakfast which is always very popular with our guests. I'm glad that you enjoyed our spacious bathrooms too and I look forward to welcoming you on your next visit to Cardiff.

Kind regards

Sally
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (568)
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English first
Usk, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 April 2012

A very pleasant stay. Car parking avaiable at £15 for 24hrs (limited, but we got lucky) Very helpful reception staff, we were able to check in at 11:30am, and leave the car until 3pm the next day. All staff very plesant indeed. Fire alarm evacuated us at 03:45am , but we were back on the 15th floor by 04:15am. very good location for central Cardiff.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jayne9966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CWLZH, General Manager at Radisson Blu Hotel, Cardiff, responded to this review, 25 April 2012
Hi Jayne, thanks for your wonderful review, I was delighted that you felt we were worth a 5/5 rating. I'm glad that the fire alarm did not disrupt your stay too much. I was really pleased to read your comments about our location and the friendliness of the reception team.

I look forward to welcoming you on your next visit to Cardiff.

Kind regards

Sally
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monmouth, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 April 2012

We stayed in a junior suite on the 20th floor, room was excellent. This is third stay at this hotel, have also attended and hosted events here and am always impressed by the service.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ceri J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CWLZH, General Manager at Radisson Blu Hotel, Cardiff, responded to this review, 25 April 2012
Hello Ceri, thank you so much for such a lovely review, I was delighted to read that we have consistently exceeded your expectations and I look forward to welcoming you again on your next visit.

Kind regards

Sally
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rayleigh, United Kingdom
Level Contributor
315 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 22 April 2012

Stayed with friends for a mini golf break on a Friday night, great location in city ctr, was located on 14th floor with superb views of the city.
We parked in J.Lewis opposite the Hotel, cost £8 for overnight, if breakfast is not included make sure that you purchase pre-paid voucher upon check in which costs £12 rather than £14.95 if you pay at check out. The breakfast was top class and well worth the £12.
I purchased the room on a well known travel web-site as "a secret Hotel" £68 for a twin, fantastic value.
The room was excellent, as was the bar and Hotel facilities.
I would not hesitate in recommending this Hotel to TA members

Room Tip: Room 1401 was fantastic with great views
See more room tips
  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LIMPIT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CWLZH, General Manager at Radisson Blu Hotel, Cardiff, responded to this review, 25 April 2012
Hello, thank you so much for your wonderful review, I was delighted that your stay with us was memorable and I'm glad you enjoyed the views and the breakfast. Thank you so much for your recommendation, I'm sure other travellers will find your comments very helpful.

I look forward to welcoming you on your next visit to Cardiff.

Kind regards

Sally
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NY
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 18 April 2012

This hotel gets 2 stars only due to the way we were treated upon check out by the receptionist at the front desk on the morning of 3/31/12. The hotel itself was clean, the room spacious and very comfortable. We booked through Expedia originally for 2 nights, and needed to change it to one night, well in advance of our arrival in accordance with the policy for the hotel. Expedia explained they would issue a refund after our stay, as per their policy, upon receiving validation from the hotel that we stayed there for only the one night - understandable. Well, upon checking out, we explained this to the woman at the desk, and asked her for written validation of our checkout. We only wanted proof in the event of any confusion after returning to the US. Her attitude was abominable - cold and unfriendly. She refused, telling us the policy is that, since we booked with an online agency, she could give us nothing. Finally, when we insisted, she angrily grabbed a sheet paper and scrawled, almost illegibly, "Early dep. for 1 night only" - her signature was totally illegible. The only thing I have is "cashier 56". I understand policy, though I don't think our request was unreasonable, but her rudeness really shocked us. Maybe they resent Expedia customers, but believe me, even with Expedia, this room was not inexpensive. Her words would have been much gentler had she been polite. Her stance, facial expressions and tone of voice were stone cold, and, unfortunately, this is our final impression of the hotel. The only rude person we met in the UK in 10 days of travel. I would not stay here again, all because of 1 person.

  • Stayed March 2012, travelled with family
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Helpful?
Thank marially
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CWLZH, General Manager at Radisson Blu Hotel, Cardiff, responded to this review, 20 April 2012
Hello, thank you for taking the time to leave a review of your recent stay with us, I was completely disgusted by your treatment at check out and would like to apologise unreservedly for this. I am sorry that this has been the single negative memory of your trip to the UK.

Please be reassured that this is not the usual behaviour standards of our front office team and that we will be taking appropriate action with the individual concerned.

Kind regards

Sally
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
79 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 11 April 2012

A couple of blocks from the central train station, close to the "historic" city center (castle, museum) and the millenium stadium. Short walk away from the bay area.
Good staff, nice bar, room/bathroom size OK, very clean. Only a little low on maintenance (lamp fixed with duck tape, for example).

All in all, highly recomended for a one or two day stay. (which is enough to see all in Cardiff).

Room Tip: north rooms must have the best view (I had west)
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JulianMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CWLZH, General Manager at Radisson Blu Hotel, Cardiff, responded to this review, 13 April 2012
Hello and thank you for your recent review, I was really pleased to read your comments about your stay with us, in particular that you found our location useful for sightseeing around the city. I was also glad that you felt the room was very clean, but disappointed to read about the temporary repair to the lamp.

I would be grateful if you could contact the hotel and advise us which room you stayed in, and we can organise a more permanent repair.

Kind regards

Sally
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derbyshire
Level Contributor
102 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 11 April 2012

This is a relatively new high rise block in central Cardiff. The public areas are spacious and attractive, but the furnishings in the room we were allocated seemed to me to look `tired’. The bathrooms are roomy with bath and shower. The breakfast offered a good selection of hot and cold food. The service at the first breakfast we had left something to be desired. Even though we were the only couple in the restaurant the used crockery was not removed from our small table. Moreover, I didn’t notice there was a hot water urn at the back of the servery and when I asked for a jug of hot water I was told to go and get it myself even though the staff had been standing chatting for some time. I brought these service deficiencies to the attention of the Duty Manager but received no apology or feedback. Although I specifically requested a quiet room at check in, I was allocated a room on the sixteenth floor which had noisy neighbours so that our first night’s sleep was significantly disturbed by inconsiderate guests in the middle of the night. Moreover, whenever the room doors are closed they make a noise which woke me up several times on both nights we stayed there. We found that in the case of our door however gently we closed it had to be pulled making a similar loud noise. For this reason alone I would not stay at this hotel again.

Stayed April 2012, travelled as a couple
Helpful?
Thank Marks069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel, Cardiff

Property: Radisson Blu Hotel, Cardiff
Address: Meridian Gate Bute Terrace, Cardiff CF10 2FL, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Cardiff
#6 Luxury Hotel in Cardiff
#7 Romantic Hotel in Cardiff
#8 Business Hotel in Cardiff
#14 Family Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:4 star — Radisson Blu Hotel, Cardiff 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Cardiff Hotel Cardiff
Radisson Blu Hotel, Cardiff Wales

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