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“Lovely Hotel - Perfect Location!”

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Radisson Blu Hotel, Cardiff
Ranked #8 of 76 Hotels in Cardiff
Certificate of Excellence
GreenLeadersBronze level
Aberystwyth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
“Lovely Hotel - Perfect Location!”
5 of 5 bubbles Reviewed 13 September 2012

Loved staying at this hotel!! The room was a perfect size, the bathroom was finished to a high standard and the location was brilliant!!
The only two downsides was the parking and one of the lifts not working. We parked in the railway station as parking was very expensive at the hotel in my opinion! And with only one lift working for the whole building either the lift would be full of people or you'd have to wait a while to be able to use it! - hopefully this will get sorted asap.

But would definitely stay at this hotel again - comfy bed and great location!

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ter15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jens H, General Manager at Radisson Blu Hotel, Cardiff, responded to this review, 18 September 2012
I’m pleased to report that all our lifts are in use now - one was undergoing routine maintenance recently.

We are lucky to be in the heart of Cardiff like you say, but this means that parking can be tight. We have a small secure car park as part of the hotel and we are hoping to introduce a drop-off point outside the hotel soon which should make things handier.

I’m so happy you loved our rooms so much and would stay with us again, we’d love to have you back.

Kind regards,
Jens
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2,239 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (558)
Date | Rating
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English first
Manchester, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 13 September 2012

nice rooms and comfy beds, fantastic location. Ideal for the shops,bars and motorpoint arena. I agree with other reviewers about the lift situation, also we booked this hotel as it had its own car park. forget it!! only 35 spaces for 21 floors!! we were told to use the John Lewis car park across which was also full!! However there is a secure and enclosed NCP car park 5 mins walk away which is only a fiver a night, so I would recommend using that anyway.

  • Stayed September 2012, travelled with friends
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Helpful?
Thank 801charlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jens H, General Manager at Radisson Blu Hotel, Cardiff, responded to this review, 18 September 2012
It’s nice to hear you liked our rooms and beds; a good night’s sleep is so important when travelling!

We are one of the lucky few Cardiff city centre hotels to have secured parking. Unfortunately this key selling point in our location is also a problem — we simply don’t have enough space for everyone. As you mentioned in your review, we do have a lot of car parks nearby, such as John Lewis across the road. Plus, we are hoping to introduce a drop-off point outside the hotel to simplify your arrival and departure.

Kind regards,
Jens
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Gloucester, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 11 September 2012

My partner and I have just returned from this hotel. It's very well located, close to the station and town centre. We had a business class room on the 14th floor with fantastic views. The staff were friendly and a lovely lady cleaned our room which was spotless. Breakfast was good; plenty of choice. The only problem was there were only 2 lifts (odd for a hotel of this size) and 1 wasn't working during the 2 nights we spent there. With 21 floors this became a bit of a nightmare, causing long delays. Every time we asked we were told it was being repaired and would be working shortly! At check out it would have been good to have received an apology for the inconvenience.

Room Tip: Ask for a room high up - if the lift's working; great views and quieter
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jane1225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jens H, General Manager at Radisson Blu Hotel, Cardiff, responded to this review, 13 September 2012
I’m very pleased you enjoyed our views and our staff were so friendly. Our housekeeping team is excellent, it’s nice to hear your room was spotless.

One of our lifts was undergoing some maintenance work recently and I am very sorry if this caused any delay for you during your stay. I’m pleased to say that both lifts are in use now.

Kind regards,

Jens
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Worcester, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 10 September 2012

I stayed with friends on Saturday night for a shopping trip. there was no room in their underground car park so we parked in St Davids John Lewis car park. It costs £18 per 24 hours which isn't bad. The hotel is right opposite John Lewis so not far to carry your bags. The hotel was clean and the rooms ok. Nothing wow or special but had nice bathrooms, comfy bed and pillows. The breakfast was really good and service friendly. The only complaint I have about our stay was that there were only 2 lifts and 1 wasn't working all weekend so for a 21 floor hotel there was one lift for everyone! nightmare to get up and down to your room when we were on floor 14!

Room Tip: Nice to have a room high up as views are lovely.
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  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank SUSIE M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jens H, General Manager at Radisson Blu Hotel, Cardiff, responded to this review, 13 September 2012
You can’t find a better view of Cardiff’s skyline than from one of our rooms. One of our lifts was undergoing some maintenance work recently. Sorry if there was a bit of a wait for the lift while you stayed with us but I can report that both lifts are up and running now.

We’re lucky to be near the St David’s Shopping Centre and John Lewis. Cardiff Fashion Week is next month as well, I hope you’ll get the chance to go to that.

Kind regards,

Jens
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Truro, United Kingdom
Level Contributor
5 reviews
4 of 5 bubbles Reviewed 9 September 2012

We spent Friday and Saturday night at this hotel.There is secure parking beneath the hotel, but they only have a limited number of spaces and charge £15 per 24hrs.Location is ideal if you want to be able to walk to the shops and John Lewis is right opposite:) It is also in walking distance to Cardiff Motorpoint arena and the Cine world. All staff were friendly, happy and helpful.On our arrival we were given complimentary drink cards which was a really nice surprise.The hotel is very modern, clean and has a good atmosphere.We were on the 12th floor and the views of the city are great.The room itself had adjustable air con, bed was comfy, free Wi Fi and because we opted for a business room we also had a coffee machine, daily paper, free movie channel, slippers and a big snuggly robe, which made our stay even better. We could not hear others within the hotel once in our room.Breakfast was really good, a huge selection to suit all.The only let down was that the one of the two lifts was not working last night and this morning, so this had an impact on the time you spent waiting for it, other than that i would definitely recommend this well run, organised hotel.

  • Stayed September 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Rachel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jens H, General Manager at Radisson Blu Hotel, Cardiff, responded to this review, 13 September 2012
I’m pleased you enjoyed all the little touches at our hotel like the extra fluffy robe and free Wifi, I do think they make all the difference.

One of our lifts was undergoing some maintenance work recently, it’s a shame if this delayed you at all.

Thanks for the review, I’m sure people will find all the the information you’ve included very useful.

Kind regards,

Jens
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Poole, Wielka Brytania
Level Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 9 September 2012

That was a short break and I stay there only for one night. Also I was in Radisson first time. What I can say... absolutely brilliant. Only one think I can complain were - dirty windows, what hurt me a bit, because view from 17-th floor could be better. It is perfect central location and you can leave car for night for a 8 quids in John Lewis shopping center. Brilliant staff, room and breakfast.

  • Stayed July 2012, travelled as a couple
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Helpful?
Thank dartles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jens H, General Manager at Radisson Blu Hotel, Cardiff, responded to this review, 13 September 2012
The views from our hotel over Cardiff are absolutely stunning, it's disappointing that the windows weren’t as clean as they should have been. I will take this up with our housekeeping team to make sure our standards never slip.

I’m so pleased you enjoyed your stay and that our staff were so helpful, I hope you’ll return again soon.

Kind regards,

Jens
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 September 2012

The hotel is in good location... We stayed last weekand.. and the room was nice... And clean... The breakfast service was very good... We were welcomed on arrived on Sunday morning by a very friendly Italian guy.. called David.. he was very nice and professional...he was always in control of the restaurant... Very good job... We definitely stay here again...

  • Stayed August 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank london2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jens H, General Manager at Radisson Blu Hotel, Cardiff, responded to this review, 13 September 2012
David will be chuffed to bits to know you mentioned him by name, I will pass your comments on to him. Lovely to hear feedback on specific individuals.

Thanks for such a lovely review and we all look forward to giving you anther warm Cardiff welcome net time you’re in the city.

Kind regards,
Jens
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel, Cardiff

Property: Radisson Blu Hotel, Cardiff
Address: Meridian Gate Bute Terrace, Cardiff CF10 2FL, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Cardiff
#5 Luxury Hotel in Cardiff
#7 Romantic Hotel in Cardiff
#8 Business Hotel in Cardiff
#14 Family Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:4 star — Radisson Blu Hotel, Cardiff 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Cardiff Hotel Cardiff
Radisson Blu Hotel, Cardiff Wales

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