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Radisson Blu Hotel, Cardiff
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Reviews (2,569)
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1,070
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All reviewsbusiness classjohn lewisbusiness roomcar parkfree moviescity centrejunior suitetrain stationcoffee machinestandard roommotorpoint arenafloor to ceiling windowstop floorcorner roomlovely hotelbreakfast was excellentfew minutes walk
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2,433 - 2,438 of 2,569 reviews
Reviewed 7 February 2010

My girlfriend and I were in Cardiff for a friends leaving party and wanted a base for a night close to town. The Radisson fitted the bill being situated within 200 metres or so from the town centre. Upon arrival we were puzzled to find no parking on site, I parked outside (using the park anywhere lights!) and asked at reception, to be told that as we had booked a standard room parking was not included but that we could upgrade to an executive room or suite which would include on site parking. At £45 for the night this upgrade was well worth the money, it also included breakfast, pay channels on the TV and a morning newspaper.

The best thing about the upgrade was that it also meant a junior suite on the 20th floor with panoramic views across Cardiff. The room was lovely, a nice seating area, espresso machine, bathroom with his and hers basins, a couple of flat panel TVs and a bewildering array of lighting options to suit everyone. There was also free wireless internet connection.

Breakfast in the morning was great, a self service buffet with plenty of choice, hot Welsh breakfast (sausages, bacon, eggs etc), cold meats and salads, fresh fruit, toasts, breads and croissants, cereals, fruit juices, etc etc, a fine way to start a day.

All staff we encountered were very efficient, professional and most of all friendly and the hotel really did deliver. At £130 GBP for a suite in the middle of Cardiff it is very good value too.

  • Stayed: February 2010, travelled as a couple
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1  Thank MarkMYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2010

We stayed a couple of nights at the Radisson and were were very impressed with the quality. This 20 storey hotel is on the edge of cardiff city centre, great for going out at night in the city and is also within easy walking distance of everything Cardiff Bay has to offer.

The check in was very smooth, even arriving at the hotel at 11am we were able to check in straight away. Our room was on the 16th floor, room 09. It was clean and fairly well maintained. The only two minor blights in the room was the usual bath plug not working and cup rings on the soft leather surfaces of the dressers and tables. This was just design winning over practicality.

We flew in so didnt have to worry about the lack of parking at the hotel. We also never tried the food in the hotel so couldn't comment. The hotel also advertises free wifi but we never used this.

The prices in the bar were quite high so we tended to drink out.

Overall the hotel was excellent value for money and I would recommend the hotel to people wanting a good clean hotel fairly central in Cardiff.

  • Stayed: January 2010, travelled as a couple
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1  Thank chilleruk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2010

We stayed here for one night in January. The location is excellent, right opposite the rear of the new John Lewis store and the new cinema. Bars & restuarants in the Brewery Quarter are also nearby. We managed to get a special deal in a kingsize room with city view includng breakfast. The rate also included parking. Room was great, on the top floor so fantastic views. Breakfast was good and the staff were helpful & pleasent. Will definately stay agin.

  • Stayed: January 2010, travelled as a couple
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Thank Finleysmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2010

just back from hen weekend in cardiff and really enjoyed staying in hotel. amazingly comfortable beds!! compact rooms but clean and well equipped. friendly, helpful staff at reception, but bar staff a bit reserved and slow at service. very good location, just opposite new john lewis store and st davids shopping centre. food and drinks in hotel very expensive but lots of places to eat and drink nearby, to suit all budgets.

  • Stayed: January 2010, travelled with friends
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Thank cat69Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2010

I stayed in the Radisson Blu Cardiff for one night in January 2009 whilst on a work trip to Wales.

I liked the location of the hotel and the rate was good for a hotel booked on the day. The breakfast was good and the hotel looked very modern. There was fast free WiFi throughout (why doesn't every hotel do this?!).

However, it is clearly not yet completed. For example, the business centre described on the website is not open yet (although the front desk kindly printed a document for me), one of the lifts isn't working (which according to reviews here seems to have been a problem for at least two months), and the staircase is only carpeted up to the third floor.

Most significantly, the heating system didn't work on my visit. I should have realised that there was a problem when I saw the huge portable heaters in the reception area. My room was extremely cold all night even with the heating turned up full - there were some strange locked double doors which led onto an unheated stairwell in my room, through which a very cold draught came all night. When I checked out I was told that many people had complained about this and an engineer was coming to unfreeze the heating vents.

Whilst this could have made it a terrible stay, the staff were absolutely fantastic and really made up for the problems in the rest of the hotel. In particular Wayne on the front desk was cheerful, helpful and well informed, despite having to work for >15 hours as the snow stopped other staff coming in to work.

I am surprised that Radisson let people stay at this hotel before it is ready, but would probably return if I was told the heating and other services were definitely working.

  • Stayed: January 2010, travelled on business
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Thank mxlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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