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“Great stay” 5 of 5 bubbles
Review of Premier Inn Cardiff City Centre Hotel

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Premier Inn Cardiff City Centre Hotel
Ranked #2 of 76 Hotels in Cardiff
Certificate of Excellence
Malta
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great stay”
5 of 5 bubbles Reviewed 11 July 2014

Can't fault this hotel and it's location. I have stayed twice in 12 months and have no complaints. Room was very clean and comfortable. Staff were very friendly and helpful. Hotel is within easy walking distance of all of Cardiff's main attractions.


  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (448)
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English first
Caerphilly County, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 9 July 2014

i really enjoyed my stay here it was lovely and relaxing i recommed this hotel to anyone thinking of visiting the area the staff were lovely and the nightlife was great i will definally be thinking of visiting again

Stayed July 2014, travelled as a couple
Helpful?
Thank Tom L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgwater, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

Stayed here beginning of last year. Brilliant stay. Our key stopped working and we got locked out of our room and was givena. Complimentary breakfast. The food in the attached restaurant was fab and great value. Staff pleasent and the hotel was clean and tidy. Lovley deep bth in the room too.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tash S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancashire England
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 8 July 2014

Just returned from a 3 night stay. Good breakfast in the morning, and room very clean, my only complaint was the non opening window. Every room we was told was the same just one solid pane of glass with no opening. With the weather being good, it was far too hot in the room, we couldnot sleep at night, and my partner who has a chest condition could hardly breathe
The Premier inn was situated right by Queen Street railway station, from were we caught a train to Cardiff Bay, plus other towns in Wales. Just a pity about the windows

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank holidaymaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Cardiff City Centre Hotel, responded to this review, 10 July 2014
Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We would like the opportunity to investigate further, please email your booking & review details to talktous@premierinn.com and we will be in contact directly. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BRISBANE
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 July 2014 via mobile

A good quality hotel in Cardiff. We got this hotel very cheap and I'm very happy with it.

Pros
- Good location in centre of Cardiff. Shops in every direction.
- Generous room size
- We stayed in a twin room; it had a double and a single bed
- Price
- Clean rooms

Cons
- No attached car park, however, there is a car park about 100m away which has concessional rates.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Benjamin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

Excellent stopover with my wife and daughter for a Uni open day. Been lots of times before and standards stay high. Great staff, fantastic breakfast offers every possible dietary option all cooked to the usual high standard.. Stayed in the Premier inn Warwick the same week, and as usual, had the best nights sleep as the beds are first rate. Room was very quiet given the city centre location, and you can step out of the hotel and be in the heart of the city in seconds..
Staff are extremely helpful and you really do get the feeling that they are sincere and can't do enough to help. Will be staying again soon.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Martin31945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brighton
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

I had two rooms as had taken my granddaughter to the university open day.The rooms were lovely and comfortable.There is a restaurant but wanted to sample the local restaurants.Only problem is there is no onsight parking so had to use a local car park which cost £18 overnight.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank david d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Cardiff City Centre Hotel

Property: Premier Inn Cardiff City Centre Hotel
Address: Helmont House 10 Churchill Way, Cardiff CF10 2HE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Cardiff
#2 Romantic Hotel in Cardiff
#4 Business Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Cardiff City Centre Hotel 3*
Number of rooms: 200
Official Description (provided by the hotel):
At the Premier Inn Hotel Cardiff City Centre you're perfectly placed to sample all the delights the capital has to offer. And, with sweeping views from our top floors, the city is - quite literally - at your feet. From our newest Cardiff hotel, you're just a short hop from all the hot spots including St David's Shopping Centre, Cardiff Castle, the Welsh Assembly and the Millennium Stadium. Then when you're ready for a rest, our tasty restaurant, spacious rooms and extra-comfy beds are just the ticket. This hotel has conference facilities This hotel has 2 meeting rooms, the largest of which can hold up to 16 delegates. View real time availability and book a meeting room at our premiermeetings website Directions: Take A48(M) towards Cardiff (East & South) for 4.5 miles. Take exits toward Cardiff (East), Docks and follow Newport Rd towards Eastern Ave North. Continue forward for 2 miles, under the railway bridge. Turn left at Station Terrace passing Queen St station, at cross-junction go straight ahead. At the next junction turn left passing the Ibis Hotel on your left then turn right at the lights then turn right again before the Motorpoint Arena then turn right again at the lights then you will see the open air Rapport NCP car park. (Sat Nav CF10 2EH). Charges apply, Monday- Sunday 11GBP per 24 hours. This is discounted rate for hotel guests - tickets need to be validated at hotel reception. Hotel is located opposite the junction on Churchill Way. Transport and local information: Cardiff International Arena 0.25 miles The Millennium Stadium 0.5 miles St Davids Hall 0.25 miles Welsh Institute of Sport 1 mile Cardiff Central Station 0.8 miles Cardiff International Airport 12.5 miles ... more   less 
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Also Known As:
Premier Inn Cardiff City Centre Hotel Cardiff
Premier Inn Cardiff City Centre Hotel Wales

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