We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Everything you'd expect from a Premier Inn” 5 of 5 bubbles
Review of Premier Inn Cardiff City Centre Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Premier Inn Cardiff City Centre Hotel
Ranked #2 of 76 Hotels in Cardiff
Certificate of Excellence
West Midlands, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Everything you'd expect from a Premier Inn”
5 of 5 bubbles Reviewed 27 August 2014

On arrival, straight forward check in. Two family rooms booked for a family of five. Came for our teenage boys to see a gig at the Motorpoint Arena which is just across the road - and thought we'd make a short break out if it. Couldn't get a better location hotel if you tried. Rooms perfectly presented, clean and functional. The only negative point I would make is regarding the restaurant - particularly evening meal and breakfast "price deal" and rushing to get table cleared. I would imagine that most families taking an evening meal would also be having breakfast the following morning, therefore the deal on the menu and on web page of £22.99 would be applicable. However, no restaurant staff alert you or ask you if you're taking up this offer. It's so clearly marketed, it would surely make more sense for staff to check with diners first or before presenting them with their bill, rather than us - as a customer - having to point it out and draw their attention to it. Rather embarrassing when you have to sit there in the middle of the restaurant sorting out your bill with the waiting staff. Unfortunately, whilst we're on the subject if the waiting staff, they were rather slow with delivering our drinks order at dinner time, and conversely, wanted to clear my plate and the rest of the table before I was finished with my meal!! I was the last one on our table to finish eating, but I was still eating!! Location - This place is perfect for shopping as it's on the doorstep, the Castle and the Bay are nearby. You shouldn't be disappointed.

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank YummyBrumMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

3,011 reviews from our community

Traveller rating
    1,897
    865
    160
    55
    34
See reviews for
915
1,031
119
281
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (449)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bristol
1 review
5 of 5 bubbles Reviewed 27 August 2014

The hotel and staff were very welcoming! All you can eat breakfast excellent and evening meal was excellent. Great value for money. Never been to a budget hotel before and was very surprised at the warm welcome. Didn't feel like a budget hotel. The staff in Cardiff could not do enough for you.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pontefract
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 27 August 2014

Always have a good stay at premier inns. This one just as expected. Great location , lovely staff and very clean. What more can I say. They never disappoint . Best hotels for fairly basic but comfortable ever.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JPackworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 26 August 2014

We stayed at the Premier Inn City Center in Cardiff when traveling in the UK. The hotel staff was helpful and friendly. The room while basic was very clean, the bed comfortable and the breakfast substantial. The hotel is conveniently located with all of the major downtown attractions easily within walking distance. We felt it was a great deal for the money.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AM46Minneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pwllheli, United Kingdom
1 review
5 of 5 bubbles Reviewed 26 August 2014

Loved our stay here. Staff were very helpful and friendly. This trip was for a short stay for me and my 12 year old. We ate at the restaurant and the quality of the food was superb. Would highly recommend this hotel. Will defo visit again and stay longer than 2 nights!

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sharon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GwionIwan, Front Office Manager at Premier Inn Cardiff City Centre Hotel, responded to this review, 27 August 2014
We are delighted that you stay was so enjoyable. We at Premier Inn always stive to do our best and your comments were very much appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotherham, United Kingdom
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 26 August 2014 via mobile

Great central spot for Cardiff city centre, plenty of bars and restaurants. Good wifi and usual Premier Inn room to a very high standard. You should know that there is no free parking at this location, but a 24hr £11 deal at a nearby NPC called the Rapport.

Highly recommended hotel with large rooms and great facilities.

Stayed August 2014, travelled on business
Helpful?
Thank Jon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llandrindod Wells, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 26 August 2014

I was very happy with this choice of ours to stay here for a long weekend.
It is in the central of Cardiff, only a minute away from the busy shopping area, and just across from Queen Street station if you arrive by train. Yet it's so peaceful and quite!

We, my partner and I, had a huge room, with a big window with a little overview to the city;
we were on the top, 10th floor. The room was very clean and nicely arranged.
A big desk was by the window, useful either for those who are on business, or families with kids.

Adjustable air condition in the room; drinking facilities, tv...
Wifi available, close parking.

Breakfast is additional, but worth to include in the booking.
All you can eat buffet with cooked breakfast and also big selection of continental food.
Kids breakfast is free! How can you beat that?

The staff were very friendly, helpful and polite.
There is always somebody available for a question or two.

If you visit Cardiff you either stay in a Hotel in the centre or to the Bay where a lot going on. Both are good choices, depend on what your planes are. The Bay is 20-30 minutes walking distance from the centre, also trains are running frequently,in every 12 minutes and the last service is just before midnight.
Bus number 6 go to the Bay too, although I advise you to check on Sundays or Bank Holidays, public transport might not run till late.

I enjoyed my stay, couldn't be a better choice to visit and stay in Cardiff.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 7729Moss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cardiff hotels
0.2 mi away
Park Plaza Cardiff
Park Plaza Cardiff
#4 of 76 in Cardiff
4.5 of 5 bubbles 2,100 reviews
0.4 mi away
Clayton Hotel, BW Premier Collection
0.4 mi away
Novotel Cardiff Centre
Show Prices
Show Prices
Show Prices
0.3 mi away
Radisson Blu Hotel, Cardiff
0.3 mi away
Hilton Cardiff
Hilton Cardiff
#11 of 76 in Cardiff
4.0 of 5 bubbles 2,885 reviews
1.1 mi away
Future Inn Cardiff Bay
Show Prices
Show Prices
Show Prices

Been to Premier Inn Cardiff City Centre Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Cardiff City Centre Hotel

Property: Premier Inn Cardiff City Centre Hotel
Address: Helmont House 10 Churchill Way, Cardiff CF10 2HE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Cardiff
#2 Romantic Hotel in Cardiff
#4 Business Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Cardiff City Centre Hotel 3*
Number of rooms: 200
Official Description (provided by the hotel):
At the Premier Inn Hotel Cardiff City Centre you're perfectly placed to sample all the delights the capital has to offer. And, with sweeping views from our top floors, the city is - quite literally - at your feet. From our newest Cardiff hotel, you're just a short hop from all the hot spots including St David's Shopping Centre, Cardiff Castle, the Welsh Assembly and the Millennium Stadium. Then when you're ready for a rest, our tasty restaurant, spacious rooms and extra-comfy beds are just the ticket. This hotel has conference facilities This hotel has 2 meeting rooms, the largest of which can hold up to 16 delegates. View real time availability and book a meeting room at our premiermeetings website Directions: Take A48(M) towards Cardiff (East & South) for 4.5 miles. Take exits toward Cardiff (East), Docks and follow Newport Rd towards Eastern Ave North. Continue forward for 2 miles, under the railway bridge. Turn left at Station Terrace passing Queen St station, at cross-junction go straight ahead. At the next junction turn left passing the Ibis Hotel on your left then turn right at the lights then turn right again before the Motorpoint Arena then turn right again at the lights then you will see the open air Rapport NCP car park. (Sat Nav CF10 2EH). Charges apply, Monday- Sunday 11GBP per 24 hours. This is discounted rate for hotel guests - tickets need to be validated at hotel reception. Hotel is located opposite the junction on Churchill Way. Transport and local information: Cardiff International Arena 0.25 miles The Millennium Stadium 0.5 miles St Davids Hall 0.25 miles Welsh Institute of Sport 1 mile Cardiff Central Station 0.8 miles Cardiff International Airport 12.5 miles ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Premier Inn and Priceline so you can book your Premier Inn Cardiff City Centre Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Cardiff City Centre Hotel Cardiff
Premier Inn Cardiff City Centre Hotel Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing