We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Must go ”
Review of Cardiff Castle

Cardiff Castle
Ranked #17 of 192 things to do in Cardiff
Certificate of Excellence
More attraction details
Attraction details
Owner description: Beautifully ornate pleasure palace built by the Victorian architect William Burges.
Reviewed 30 January 2018 via mobile

Really enjoyed it! Highly recommend.Lots to see and explore.Educational! Not just for kids.Would return if in the area.Pleased me and my friend decided to go.Even the rain didn’t dampen the day

1  Thank Jacki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (5,523)
Traveller rating
Traveller type
Time of year
Language
  • More languages
All reviews
"guided tour"
in 412 reviews
"house tour"
in 201 reviews
"air raid"
in 180 reviews
"military museum"
in 118 reviews
"bomb shelter"
in 48 reviews
"premium tour"
in 48 reviews
"clock tower"
in 112 reviews
"world war"
in 69 reviews
"steep steps"
in 66 reviews
"bute family"
in 76 reviews
"entrance fee"
in 85 reviews
"interesting history"
in 51 reviews
"couple of hours"
in 105 reviews
"the heart of the city"
in 60 reviews
"few hours"
in 119 reviews
"walk around"
in 58 reviews
"sunny day"
in 74 reviews
Filter

455 - 459 of 5,520 reviews

Reviewed 30 January 2018 via mobile

Visited castle and grounds - very helpful free audio guide and climbing the keep good exercise. Visiting wartime shelters in the castle walls a must do!

Thank Bob I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2018 via mobile

Fantastic city centre castle. Staff were very, very helpful. Signage and information well presented and way to find, and all the better just a short stroll from the centre of this beautiful city. Great additional exhibition of the History of the Welsh Army in the basement of the gift shop as well.

Thank loves_the_seaside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2018

Living in Cardiff all my life I never ventured into the castle. It was a great way to spend a few hours. There's quite a lot of information on the order tour so probably best to allow 3 hours.

Thank Alex S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 28 January 2018 via mobile

Had an amazing evening on 4th January right up until my colleague’s iPhone being stolen by a member off staff.
Management were initially seemingly helpful but ultimately proved to be totally inept, despite providing them the phone location via find my iPhone app, it was moving around the venue & it was last monitored making its was up mill lane about 1/2 mike from the venue.
Promised calls from senior management never materialised, emails & phone calls requesting updates never returned.
In summary awful customer service & if you must go don’t let your valuables out of your sight.

Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CardiffCastleWales, Manager at Cardiff Castle, responded to this reviewResponded 2 February 2018

Please be assured we take this issue very seriously and are sorry that this incident marred an otherwise enjoyable evening. Searches were made of the relevant areas within the Castle and all appropriate agencies notified but unfortunately we were unable to locate the mobile phone. We would like to reassure all visitors to the Castle and the Welsh Banquets that this is a most unusual occurrence and all protocols in terms of lost property are being reviewed in light of this incident.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Cardiff Castle also viewed

Cardiff, Southern Wales
Tongwynlais, Cardiff
 
Cardiff, Southern Wales
 

Been to Cardiff Castle? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing