Stayed here on Saturday 14th December, as all other hotels were full. staff were unhelpful, put heater on and it sparked and then would not work. Went to use phone, had to hold cord into the wall as it was also broken. staff brought another heater, could only plug it in instead of TV.
bathroom was disgusting, had to clean the hairs out of the bath and sink before using it.
sink and bath was cracked, NEVER STAY HERE
- Official Description (provided by the hotel):
- Ideally located in Cardiff City Centre opposite the Motorpoint Arena (formerly Cardiff International Arena) and the new St David’s shopping arcade. The Citrus Hotel, Cardiff is within walking distance of the Cafe Quarter, local tourist attractions and businesses. Recently refurbished, the hotel offers 83 bedrooms and is ideal for business travellers, leisure breaks and families with a choice of room types to suit your needs. This fabulous Cardiff City Centre Hotel is perfect for those looking for Budget accommodation with a difference – great value with a designer feel. All bedrooms have WIFI, complimentary tea and coffee making facilities, Super King Beds, Smart TV, views of the city & complimentary Early Check-in at 2.00 PM when you book direct. Our hotel has a 24-hour reception and a Lobby Bar that provides light snacks and refreshments. Car parking is available on a first come first parked basis and is chargeable. ... more less
- Reservation Options:
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- Also Known As:
- Big Sleep Hotel
- Big Sleep Cardiff
- Big Cardiff Hotel Sleep
- Big Hotel Sleep
- Citrus Hotel Cardiff By Compass Hospitality (Formerly The Big Sleep Hotel Cardiff) Wales