Well where to start.
After paying £7 to be able to park my car for the night and squeezing the car into a gap just about big enough for a smart car reception was clean and tidy and the staff were nice and helpful. All appeared to be fine and dandy.
We were put up on the 7th floor and as soon as we got into the lifts it smelled like a hospital or an old peoples home, this smell also wafted around the corridors on each floor.
Got to our room that resembled a prison cell and it was like someone had put us in the freezer section in Asda for the night, deathly cold and a little radiator on the wall to attempt to heat the whole room. Heated towel rail in the bathroom didn't work so the bathroom remained freezing.
The matress, duvet and pillows well i've had thicker rizla papers and the curtains were something else scabbiest shabbiest decor I have ever seen in a hotel. Ok yes this is a budget hotel but it really is the worst one I have ever stayed in.
Breakfast in the morning cold boiled eggs, no warm options other than a piece of toast that you have to toast 4 times before it loses its anaemic appearance.
Overall would not stay again definately NOT cheap and cheerful. I froze my backside off all night and heard everything going on in all the surrounding rooms!!
- Official Description (provided by the hotel):
- Ideally located in Cardiff City Centre opposite the Motorpoint Arena (formerly Cardiff International Arena) and the new St David’s shopping arcade. The Citrus Hotel, Cardiff is within walking distance of the Cafe Quarter, local tourist attractions and businesses. Recently refurbished, the hotel offers 83 bedrooms and is ideal for business travellers, leisure breaks and families with a choice of room types to suit your needs. This fabulous Cardiff City Centre Hotel is perfect for those looking for Budget accommodation with a difference – great value with a designer feel. All bedrooms have WIFI, complimentary tea and coffee making facilities, Super King Beds, Smart TV, views of the city & complimentary Early Check-in at 2.00 PM when you book direct. Our hotel has a 24-hour reception and a Lobby Bar that provides light snacks and refreshments. Car parking is available on a first come first parked basis and is chargeable. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Stayforlong S.L., Ebookers, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Citrus Hotel Cardiff by Compass Hospitality (Formerly The Big Sleep Hotel Cardiff) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Big Sleep Hotel
- Big Sleep Cardiff
- Big Cardiff Hotel Sleep
- Big Hotel Sleep
- Citrus Hotel Cardiff By Compass Hospitality (Formerly The Big Sleep Hotel Cardiff) Wales