Perfectly nice rooms but nothing really special considering the 5 star claim. I would be giving a very good mark if they admitted that it is not a luxury hotel, consider it a poor premier Inn with a small pool.
I stay here occasionally with work and no consistency between quality of rooms, many are looking tired/marked now.
Some nice refurbished rooms but still with the same flaws.
Don't be afraid to ask to move rooms the staff are happy to help.
Not luxury beds at all - all beds are only two singles pushed together, Premier Inn manages far superior beds. St. Davids please note - More pillows/cushions do not compensate for the poor mattress offering.
The air conditioning desperately needs a service in every room. No matter what time of year you visit the rooms are only one temperature - too hot.
Spa facilities average - more holes in the ceiling appear every visit and rusting metalwork combined with very dirty grouting really drag the place down.
I don't stay at weekends at all as noise from the bar music & general lobby noise makes a good nights sleep impossible.
And worse of all the sausages at breakfast are cheap catering sausages!More
- Free Wifi