We stayed at the Hilton as my girlfriend and I had tickets to see a Oliver in Cardiff bay. The night was seen by many as black Friday and therefore the hotel and Cardiff itself was very busy with Christmas work do's. This may have had an impact on some things at the hotel.
Checking in and the valet parking made this simply however can be a little un-nerving handing your keys to your car over and seeing it disappear somewhere not to be seen until you checkout. also means that you have to wait around for your keys and I am not sure how you would go about getting anything out that you may have left in the car these things were not explained.
The room was a King Executive Room and was large with a very comfortable huge bed. large bathroom with walk in shower and also a bath. I did notice the carpets could probably have had a better clean and there were a few scuff marks about and a sealed crack in the shower basin. However all in all not to bad, simply you expect more when you are in one of the more expensive rooms.
Access to the executive lounge was available. nice view I must say that the breakfast was just right. It was a buffet breakfast with all the cereals Coffey tea orange juice toast croissants ect. Also bacon and scrambled egg . couldn't fault it.
having watched the show we returned to a hotel bar. I did have to wait quite a while to be served as the staff were over stretched and I could clearly see two managers stood have a good old chat while people were waiting and a glass was broken on the floor, bar staff simply to busy to clean it up.
the hotel has only 3 lifts two at the front and one tucked away, this was a problem as you would have to wait 2 or 3 minutes for a lift. I could not understand how a purpose built hotel that was built only some 13 years ago only had three lifts ?
the hotel fitness suit was good and the swimming pool was very nice 20 meters so you could do good lengths a jacuzzi, steam room and sauna.
overall the stay was good and relaxing. If comparing it to hotels abroad of a similar rating it needed refreshing however all in all a relaxing stay. staff were friendly and helpful.
I would say you don't get much more to staying a some slightly less expensive hotels in the area the executive lounge is about all the extra you get if you pay for it.
- Reservation Options:
- TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, TripOnline SA, Hotels.com, Ebookers, Prestigia, Odigeo, Priceline, Superbreak UK, 5viajes2012 S.L., HotelQuickly, Cancelon and Evoline ltd so you can book your Hilton Cardiff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Cardiff Hotel Cardiff
- Hilton International Cardiff
- Cardiff Hilton International
- Cardiff Hilton Hotel
- Hilton Cardiff Wales