We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“First Time in Cardiff”
Review of Hilton Cardiff

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Cardiff
Ranked #8 of 74 Hotels in Cardiff
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 28 December 2013

It was our first time to visit Cardiff. We weren't sure what to expect. The hotel's location was excellent. The views from our room were surprisingly good.
We ordered room service on our second night. The prices were a bit high as expected, but the food was quite tasty.
I would definately come again.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Caren D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (3,277)
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,114 - 2,120 of 3,277 reviews

Reviewed 28 December 2013

Really liked this hotel the staff are very helpful, valet parking which is good as you are right in the centre of town, rooms are comfortable and well serviced, bathrooms are large with big shower's and separate baths. breafast is buffet style, so there is a good selection for all tastes, we had executive rooms so had access to the executive lounge, which was lovely, can't fault this hotel every nead is catered for. We were 5 adults so we had two normal rooms and a disabled room for my mother she was on the sixth floor with us, but thay quite happily moved her down on the second day, to the second floor as she didn't cope well with the lift, the lifts are glass backed so she got quite dizzy in the lift, but otherwise a great couple of day's

Room Tip: We were on the sixth floor, room was quiter than the lower floor s my mother was on the second floor...
See more room tips
  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Elizabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

Booked 2 rooms , as we do every Xmas for shopping trip , as the hotel is situated in the heart of the city, winter wonderland across the road which was ideal for our little one , the food was fab and the rooms spotless.
Friendly staff on the desk on our arrival .
Great hotel nd breakfast was lovely ....

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MARK w W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

The Hilton was great value and if you are lucky enough to get the executive lounge then its even better and the service was excellent. Live Lounge and Revolution de Cuba are across the road- so the location is perfect.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank downesey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

I cannot recommend this hotel enough. The staff were very friendly and accommodating. We stayed in a Junior Suite which was spacious and comfortable. The bathroom was a nice size and had a very large shower. I've read a few reviews stating that the rooms need redecorating/refurbishing, etc and I can say hand on heart this was not the case with our room. The room was clean, tidy and well decorated. We were celebrating a special occasion during our stay and mentioned this in passing whilst talking to the receptionist at check-in and were delighted to find a cupcake in our room when we returned from our shopping trip. This was a very pleasant and unexpected surprise.

The hotel itself if perfectly situated in the centre of Cardiff as the shops are at the end of the street, and both the castle and city hall/museum are across the road.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KAR2083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2013

This was our first ever stay at a Hilton hotel, we'd heard great things and were really looking forward to our trip. Entering our ' luxury room' we were greeted by stained walls, peeling wall paper , battered furniture, dirty carpets and mould inbetween the bathroom tiles! We complained, and the staff were eager to help us and offered us a better room which was bigger and slightly cleaner but had the same old scuffed appearance. Room number three was the same, room number 4, great! The pool and spa were pretty tired looking also and very busy. Breakfast was great, as were the staff.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank RKPDawson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2013

My partner and I stayed here back in May for my birthday. We arrived around 4 hours before check in, and the staff were more than happy for us to leave our bags so we could carry on enjoying the city. The staff were polite and pleasant, and asked the purpose of our stay. On entrance to our room later that day we could see someone had made an extra effort to put a cupcake on a plate and write 'Happy Birthday' in chocolate. The room overlooked Cardiff castle, and we got the chance to upgrade to a better room. My partner had a Swedish back massage, and it was very reasonably priced. We enjoyed the pool and spa facilities, and it was clean+++!! In the evening they had a man down in the bar area playing an acoustic guitar. It was amazing, and really set the atmosphere. The cocktails were fantastic, but they had nothing on the champagne and peach puree!! The only things I can fault this hotel on was a crack in the shower tray, and a scraggly bit of wall paper which looked like a heal had got caught on it. These are not enough to put one off going again!! Absolutely marvelous!! Highly recommend!!!!!

Room Tip: Select the option to upgrade for £12.50 on arrival!! Its well worth the tiny bit of extra money!!!
See more room tips
  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Victoria245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cardiff hotels
0.1 mi away
Park Plaza Cardiff
Park Plaza Cardiff
#4 of 74 in Cardiff
2,374 reviews
0.5 mi away
Radisson Blu Hotel, Cardiff
0.5 mi away
Mercure Cardiff Holland House Hotel and Spa
Show Prices
Show Prices
Show Prices
1.6 mi away
The St. David's Hotel
The St. David's Hotel
#16 of 74 in Cardiff
3,930 reviews
0.4 mi away
Cardiff Marriott Hotel
Cardiff Marriott Hotel
#19 of 74 in Cardiff
1,473 reviews
0.7 mi away
Novotel Cardiff Centre
Novotel Cardiff Centre
#14 of 74 in Cardiff
2,205 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Cardiff? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Cardiff

Address: Kingsway, Cardiff CF10 3HH, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Cardiff
#2 Spa Hotel in Cardiff
#5 Luxury Hotel in Cardiff
#11 Business Hotel in Cardiff
#12 Romantic Hotel in Cardiff
#13 Family Hotel in Cardiff
Price Range: £79 - £362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cardiff 4*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Superbreak UK, Expedia, Hotels.com, Ebookers, HotelsClick, 5viajes2012 S.L. and HotelQuickly so you can book your Hilton Cardiff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cardiff Hotel Cardiff
Hilton International Cardiff
Cardiff Hilton International
Cardiff Hilton Hotel
Hilton Cardiff Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing