Stayed on a Friday and Saturday night, and booked through a third party website, so effectively on a leisure rate (even though I was working). But still over £120/night, and l got charged an additional £20 per 24hr period for parking, and come on guys, £4.40 for a small bottle of beer..? That's a lot even when your expense account is paying...! At least include weekend parking in your leisure rates, throw us some kind of bone...
Room size is fine, bathroom well equipped. But please, if you're going to do things like remove the window handles to prevent access to the outside (although you would have had to be a gymnast to get of of my high 5th floor window..), you need to make sure that it's properly soundproofed and draught-proofed: mine was neither of these, and in central Cardiff on weekend nights it needed to be!
The reception staff are friendly enough, if a little inexperienced, the bar staff the same, or should I say they hadn't been briefed or trained properly (I witnessed a conversation which was laughably Fawlty-Towers, involving a run down of what juices were available.)
For some reason the sockets on one entire wall in my room fused whilst I was out during the day, so my fridge defrosted itself: luckily not onto any of my stuff but onto the carpet. No apology, no further investigation, just a maintenance guy who unlocked a secret cupboard in my room and reset the fuse.
Luckily the same leisure rate I paid included breakfast, because I wouldn't have been happy to pay £18 extra for the stale coffee and heat-lamp-dried food. The sign telling us to ask the chef for freshly cooked eggs and mushrooms etc was a nice touch though; would have been nicer if the chef had been around to ask, instead of lurking in the back until the wait staff called for him. And get the details right too: the glasses you supplied for breakfast juice were too tall to fit under the taps of the juice dispenser.
There are much better value places in Cardiff, I wouldn't stay here willingly again unless the rate was a lot better.
- Reservation Options:
- TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Ebookers, TripOnline SA, Prestigia, Priceline, Superbreak UK, Odigeo, Hotels.com, Evoline ltd, Cancelon and HotelQuickly so you can book your Hilton Cardiff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Cardiff Hotel Cardiff
- Hilton International Cardiff
- Cardiff Hilton International
- Cardiff Hilton Hotel
- Hilton Cardiff Wales