Clean and comfortable room. Breakfast was very acceptable for the price and the staff were friendly and professional. Couldn't fault it. An easy walk down to the Bay Area. Will not hesitate to stay again when we return to Cardiff.More
- Free Wifi
Clean and comfortable room. Breakfast was very acceptable for the price and the staff were friendly and professional. Couldn't fault it. An easy walk down to the Bay Area. Will not hesitate to stay again when we return to Cardiff.MoreShow less
Thank you for taking the time to review your stay with us. I'll be sure to pass on your kind comments to the team here at the hotel as it's always really rewarding to hear such great feedback.
We look forward to welcoming you back to the hotel the next time you are planning a visit to Cardiff.
Firstly it it a holiday inn express, so everything is functional and OK, however this has a nice location overlooking the water, and is only 15 minutes walk to the mermaid quay where there is most named chain restaurants located, or about the same length to walk into Cardiff.
The staff were very helpful on arrival and gave us a map of the local area and also directed to the closest newsagent.
I would recommend as a functional and reasonably priced hotel close enough to get around by foot.
The breakfast is free but if you want to try something local and better we went to the deck cafe near mermaid quay which was really good.
However be aware they charge £5 for parking in the car park, but you can park for free just outside if you want to save!
Thank you for taking the time to review your recent stay. Its great to see that you enjoyed our location - and I'm now going to have to go and try this breakfast which you have recommended in Mermaid Quay!!
I do hope that we will have the opportunity to welcome you back to the hotel again soon.
Great hotel, very clean and in a perfect location for both Cardiff City Centre and Cardiff Bay. Right on the dockside which makes it just a little different. Breakfast was very good and the staff were extremely friendly and helpful. Would definitely stay here again.
Thank you so much for your great review - it's lovely to be able to share your comments with the whole team here at the Hotel and I do hope we can welcome you back again soon!
We stayed for 2 nights, first time in the area. The area where the hotel is has been redeveloped, but is mainly residential. There is a good pub / restaurant next door - The Wharf - which we ate in both nights. Food OK, good value, and a good selection of beers. Building is really attractive. The hotel is new, standard modern Express. Rooms, bathroom, bed, etc. as you would expect, and staff friendly and helpful. Negatives are the fact that there is nothing close by, a taxi ride is really needed and the breakfast - as expected powdered eggs and sausages, but the sausages tasted like about 90% filler, not nice. rooms on the waterside have a better view but are noisier due to a road the other side of the wharf. Might stay again, but not definitely.
Many thanks for taking the time to review your recent stay with us. I'm pleased to see that you found the team to be helpful.
I've noted your comments with regards to our free breakfast and will make sure that these are considered if we do make any changes in the future.
Thank you once again for your valuable feedback and I do hope that we can welcome you back to the hotel again soon.
Hotel room and bathroom clean - bed was quite hard - sofa bed old and very uncomfortable. As an express you wouldn't expect anything different. The only thing that let the hotel down was the breakfast - not enough cutlery, toaster produced anaemic toast. The hotel was full capacity so management should have taken this into a account especially as it was Mothers Day.
Dear Melanie D
Thank you for taking the time to review your stay with us and I'm sorry that we didn't meet your expecations with regards to breakfast. Many of our guests do choose to have a more leisurely stay at the weekend, which can be a bit challenging for us at breakfast time - we try to manage this as best as we can - but will definately take your comments on board and consider them for the future.
I do hope that we will have the opportunity of welcoming you back again soon and thanks again for your valuable feedback!
A great hotel in walking distance of the bars, restaurants and the WMC in cardiff bay. Lots of parking, free breakfast and even a sea view! Lovely.
It is possible to walk to the city centre but there's also a train every 12 mins from Cardiff Bay station.
I would stay here again.
Many thanks for your lovely review and we hope to welcome you back again soon!