Arrived here very early morning to find complete mix up with our reservation. Receptionist Magda was a Godsend. She handled the fiasco with courtesy, respect and kindness, even offering us something to drink while she tried to sort out our problem. When she eventually registered us she even offered apologies on behalf of the people who were at fault in the first place. Customer service skills are her forte.
Otherwise, hotel is very well located, rooms bit warm but pleasant, breakfast ok - nothing exceptional.
If you want the confidence of knowing any possible difficulty will be handled professionally you won't beat Magda on reception. Thanks again.
- Official Description (provided by the hotel):
- Hotel located in the heart of the city, opposite Cardiff International Arena. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, LateRooms, Expedia, TripOnline SA, Hotels.com, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, getaroom.com, 5viajes2012 S.L. and Cancelon so you can book your Park Inn by Radisson Cardiff City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Park Inn By Radisson Cardiff City Centre Hotel Cardiff
- Park Inn Cardiff
- Cardiff Park Inn
- Jurys Inn Cardiff
- Park Inn By Radisson Cardiff City Centre Wales