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“Average”

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Cardiff Marriott Hotel
Ranked #19 of 73 Hotels in Cardiff
Kirkcaldy, United Kingdom
Level Contributor
185 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Average”
Reviewed 27 January 2014

The best thing was it was central for the Theatre and the nightlife. Bedrooms very small but clean and comfortable. Staff very helpful and breakfast more than enough choice on offer...We spent most of our time out and about as i love visiting Cardiff. Adequate for what we wanted for this particular weekend.

  • Stayed February 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Carmigcar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review, 29 January 2014
Thank you for your review on the Cardiff Marriott Hotel. I am very pleased to read your kind comments in regards to our staff and the location of the hotel. This is certainly something we are proud of! We hope to welcome you back at the hotel in the near future!
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1,361 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (306)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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English first
Level Contributor
135 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 23 January 2014 via mobile

I have stayed here before and nothing changes its consistant with clean rooms and professional staff
The bar area is relaxing and welcoming and staff ate friendly
The rooms in the Marriott are spacious compared to others in the area
The reception staff would always say good evening as u passed reception that showing good levels of service to the guests
There are cheaper hotels in the area that are similar but you pay for the location
I do agree with many that the car parking charge of 15 is a bit much this should be similar to list other hotels I think
I would return to this hotel if I found a good offer on the web
There is free Internet in the bar area but its very expensive in the rooms similar to the holiday inn but there are many hotels that offer this for free a d I do think that all hotels should now offer free Internet

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stevewales44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review, 24 January 2014
Thank you taking the time to share your feedback on your stay with us. I’m delighted that you had such good service from our staff. If you’re planning to return to us please look out for special rates we offer, such as our Sunday Special rate, Weekend Starts Early etc.
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Bristol, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 January 2014

Myself and my husband stayed here for 2 nights back in December and thoroughly enjoyed the hotel and the facilities that it had to offer.

We had breakfast both mornings which was adequate, but would suggest more variety perhaps.

The staff were all very pleasant and the room we had which was a double was very spacious and warming on arrival.

All in all I would recommend to friends.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JaquieTim54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northwich, United Kingdom
Level Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 23 January 2014 via mobile

I chose this hotel for its location close to Cardiff Central station. It's a short walk away with plenty of bars restaurants and shops near by. My room was clean and comfortable and I had a good nights sleep. I suspect low floor rooms may get some noise at weekends but that wasn't a problem mid week.
Breakfast was self service but quick and efficient to get seated and the food was well stocked and hot.
Staff on the front desk were welcoming on arrival and friendly and efficient on check out. For a mid week work stay it was ideal.

Stayed January 2014, travelled on business
Helpful?
2 Thank NWGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester
Level Contributor
101 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 22 January 2014

This is not a cheap hotel so it's fair to expect a good experience.

First the good points. Pleasant and efficient reception staff, nice spacious and clean rooms and a large comfortable bed.

The negative was a very very poor breakfast. The normal mass produced chain buffet can at least be adequate. This wasn't. Not a great choice. The cooked breakfast was greasy, overcooked and not very warm. The restaurant staff were also fairly aloof.

I would very likely stay again but definitely not book for breakfast.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gearies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review, 24 January 2014
Thank you for your review following your recent stay with us.Your comments will be discussed with the restaurant manager and executive chef and therefore your feedback is much appreciated. I am pleased to read that on the whole you enjoyed your experience and hope to welcome you back soon.
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yateley
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 January 2014

Good location next to shopping district and many restaurants within easy walking distance.
Hotel rooms comfortable and good views over the city from upper floors.
Disappointed with breakfast be better to go outside for better value.

Staff very helpful and friendly.

Hotel has a convenient and secure car park.

Would stay again
.

Room Tip: Rooms on south side quieter.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank welshexiled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
Level Contributor
134 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 20 January 2014

Easy to book and easy to get to. Right in the centre of Cardiff so a short walk to everywhere. Bar staff very welcoming and friendly. Would highly recommend the fish finger sandwich and chips. (home made cod in batter fish fingers) Room was spotless as were the communal areas. Would certainly stay there again.

Room Tip: order and eat food in the bar where theres more atmosphere than the dining room
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  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank whitey1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review, 26 January 2014
Dear Whitey1962,

It was a pleasure to read your nice words about your stay with us in Cardiff.

I am glad you liked our city centre location as well as our British Classics menu in the Bar which atmosphere was also to you liking. If you enjoyed the Pollock fish fingers sandwich, I would recommend to try the Pulled pork bap with slaw next time.
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Additional Information about Cardiff Marriott Hotel

Property: Cardiff Marriott Hotel
Address: Mill Lane, Cardiff CF10 1EZ, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Cardiff
#13 Romantic Hotel in Cardiff
#17 Business Hotel in Cardiff
#19 Family Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cardiff Marriott Hotel 4*
Number of rooms: 184
Official Description (provided by the hotel):
The Cardiff Marriott hotel is one of the finest hotels in the Cardiff city centre and is ideal for both business or leisure travel. Our hotel features an on-site restaurant, fitness club, meeting facilities and high speed wireless Internet access. ... more   less 
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Also Known As:
Marriott Cardiff
Cardiff Marriott Hotel Wales

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