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“Not the best Marriott, but okay!” 3 of 5 bubbles
Review of Cardiff Marriott Hotel

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Cardiff Marriott Hotel
Ranked #19 of 76 Hotels in Cardiff
Leicester, United Kingdom
Level Contributor
177 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
“Not the best Marriott, but okay!”
3 of 5 bubbles Reviewed 15 April 2014

We have just returned from a two night stay here Friday and Saturday night. Excellent location for shopping and restaurants. On site parking is convenient but very expensive, £15 a night for guests. When we arrived we were asked if we had a preference in room location. I said, quiet as possible please, noting we were opposite bars and clubs. So the receptionist said I will put you at the back of the hotel on the top floor, we thought this sounded perfect! When we got to our room 1011 we were disappointed to find it at the very front of the hotel. I'm not sure why, but we didn't complain, we just thought we'd stick with it. The air conditioning was also broken in the room, we had to ask several times for this to be mended. There was no mini fridge, which we normally have in the Marriott hotels we have stayed in before. The awful noise from the bars and clubs woke us up at 3am Saturday night/Sunday morning, then we wished we had asked to be moved to the back of the hotel. Breakfast, bed, cleanliness were all of usual great standard. An okay stay, just a few niggles.

Room Tip: If you want less noise, ask for the back of the hotel
See more room tips
  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank SARobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOMCardiffMarriott, Front Office Manager at Cardiff Marriott Hotel, responded to this review, 19 April 2014
Thank you for your recent review of Cardiff Marriott hotel. I am delighted to read that you found our location is convenient for your needs. We apologize for any inconveniences may have caused you due to air condition and the outside noise. Your feedback regarding the room allocation has been passed to the reception team. Your feedback is very important to us and thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,306 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (298)
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Torquay
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 11 April 2014 via mobile

It's ok! Not a bad price for the one night, but that's only the start!

What really annoyed me was the price of the drinks!!

Perhaps I'm not up to date with prices, but surely 2 pints of coke (from the pump,) a large vodka & coke and one large glass of red wine for £22.25, I won't be staying at the Marriott again!!

Stayed April 2014, travelled as a couple
Helpful?
1 Thank PaulBecks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review, 12 April 2014
Thank you for your feedback. I am sorry you were dissapointed during your recent stay at the Cardiff Marriott Hotel. Please be assured your comments are valuable and I have shared them with my management team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wales
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 6 April 2014

Stayed here with a group of ladies for a hen party. Very spacious rooms, with two double beds. Comfy night sleep which is what you want after a night celebrating. Couldn't hear any noise from outside, which I was very grateful for! Didn't have breakfast included in the price so can't comment on food, but did park in the car park, which was a god send. A lot cheaper than parking in a NCP, and it was secure onsite.

  • Stayed May 2013, travelled with friends
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank Tanya9se
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 April 2014

My husband and myself stayed two nights at The Marriot Cardiff using our Tesco vouchers. We had a lovely room and the breakfast was first class. We went to see Wicked at the Millenium Centre on the Saturday and this hotel was perfect for transport to the bay as the taxi rank and bus stop is right outside the hotel. The hotel is situated right next to all the restaurants and in the city centre. We took our car but the downside of this is that it costs £15.00 a night to park in hotel car park which I think is too expensive for residents of the hotel. Especially if you are staying there for a few nights

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank virginia b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester, United Kingdom
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 31 March 2014

Stayed for 1 night, staff really helpful and friendly. We arrived early and just wanted to drop off bags but they found a room and let us check in early which was much appreciated. Room nice and clean and had everything we needed. Our room on the 4th was quiet. Location excellent for shopping and the Motorpoint Arena. Good value for money, would stay again. Did not have breakfast or use spa so unable to rate.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmarthen, United Kingdom
Level Contributor
136 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 30 March 2014 via mobile

We stayed here as we had a conference in the motopoint and were arriving by train. Clean comfortable in a very convenient spot- very central. Despite this the room was quiet. To park would have been £15 a night! Wifi in the room £6 an hour and £15 a day- does it really cost that much to supply wi fi? I believe it was free in the foyer. Reception staff pleasant and efficient. We would stay here again

Stayed March 2014, travelled on business
Helpful?
Thank Ruth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 27 March 2014

We enjoyed a 2 night stay her whilst visiting friends and were happy with the location and hospitality.
Ideal for travelling around the city and clean and comfortable rooms.
Would stay again if back in the area.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stephen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cardiff Marriott Hotel

Property: Cardiff Marriott Hotel
Address: Mill Lane, Cardiff CF10 1EZ, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Cardiff
#13 Romantic Hotel in Cardiff
#17 Business Hotel in Cardiff
#19 Family Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cardiff Marriott Hotel 4*
Number of rooms: 184
Official Description (provided by the hotel):
The Cardiff Marriott hotel is one of the finest hotels in the Cardiff city centre and is ideal for both business or leisure travel. Our hotel features an on-site restaurant, fitness club, meeting facilities and high speed wireless Internet access. ... more   less 
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Also Known As:
Marriott Cardiff
Cardiff Marriott Hotel Wales

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