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“Quiet friendly hotel”

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Copthorne Hotel Cardiff-Caerdydd
Ranked #29 of 73 Hotels in Cardiff
bridgend
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Quiet friendly hotel”
Reviewed 1 May 2012

Situated a bit far out from the centre for which is a shame for a nice hotel , about 7 miles to the City. Plenty of car space , easy to get there from M4 motorway,close to some shopping areas, M & S ,Tesco,Currys,PC World etc,easily in reach of Cardiff wales Airport. Really friendly staff on arrival,nice gas fire to warm you up!! reasonable bar area with plenty of tv's for news ,sport etc.the decor is puzzling, its like an old Welsh interior within a modern building,which is nice for tourists,but not for me.nice gym and pool for use, the food is very good there,off the bar menu,the Raglan resteraunt was a bit too posh for us. Breakfast was superb ,one of my best in my travels. Rooms are clean and tidy ,nice and quiet,ours overlooked the large pond outside. All in all ,a nice friendly place .

Room Tip: Ask for city view towards the pond
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  • Stayed April 2012, travelled with family
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Helpful?
Thank mmj17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (232)
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English first
goring oxon
1 review
Reviewed 28 April 2012

windows were filthy furniture & decoration not clean food very average even litter in car park !

  • Stayed April 2012, travelled as a couple
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Helpful?
Thank bill j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterlooville, United Kingdom
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 28 April 2012

A very clean and modern hotel what you expect from copthorne. The room was very good couldn't fault it in any way from the flat screen tv to the en-suite to the comfy bed all very good and would stay again with pleasure. The bar food was a tad disappointing and the cost of drinks were what you expect in a hotel of this calibre. £90 b&b. That said the location is good close to motorway.

  • Stayed January 2012, travelled on business
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Helpful?
Thank Jeff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali, Indonesia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 April 2012

Good hotel, lovely view over their pond/lake despite the location is very good for the airport etc. Their restaurant provides amazing food!

Room Tip: Check out for promotions as they do promo package (room with meals).
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  • Stayed October 2011, travelled as a couple
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Helpful?
Thank thegds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beverley, United Kingdom
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 25 April 2012

Booked two rooms using Ebay vouchers, never done it before but took a chance. Firstly if you are using this method I recommend that, before bidding you check with the hotel first that the nights you want are available using this system. There is no logical explanation offered when they refuse a voucher so beware !
Having got that off my chest the hotel was a pleasant surprise, perfectly positioned, really good parking, decent foyer/reception and a great bar area with plenty of seating. We had rooms overlooking the lake on the second floor, ok they are slightly dated, plenty of dark wood, dull windows, heavy curtains and old fashioned tvs but they were very clean indeed. Nice bathroom, plenty of crisp towels, good hot shower so no complaints at all.
Food was better than expected, not sure when the last star was awarded but it was well cooked with decent sized portions. Breakfast was spot on, plenty of fruit, cereals, cheese, ham etc. Hot choices were even better with decent quality sausages, mushrooms, bacon, hash browns, black pudding and eggs cooked to your liking. The only slight niggle was the tea/coffee was self service, saying that once you got used to it, it made a refreshing change to get hot coffee exactly when you wanted it rather then having it poured and go cold.
The staff were really good, from reception to the bar and waiting staff, all polite and very efficient and quickly adressed all needs, they certainly more than made up for any negative thoughts on the dated rooms.
All in all this hotel is well situated within walking distance of a large M&S store with a deli bar, restaurant and coffee shop. We found it to be an oasis after a busy day out in Cardiff and slept very soundly indeed.
Not 100% sure if Sky is available in your room, I couldnt get any but it was on in the bar so check with the hotel if you expect Sky in your room. Didnt use the gym/spa so cannot comment or rate it but will do next time.
Finally many thanks to the staff, as it was they who made our stay so good and the reason for the very good rating rather then average. We actually ended up staying an extra night on the normal rate as we were enjoying it so much and are planning to return in June so will update soon.

  • Stayed April 2012, travelled with family
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Helpful?
2 Thank ElPozo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
86 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 25 April 2012

Short notice trip to South Wales. Decided to book the hotel for the location and trip advisor reviews. Opted for a superior room which exceeded expectations. Decent size, in good order, overlooking the lake. Good size table / desk, good bathroom and most importantly, a comfortable bed for a good nights sleep. Enjoyed a tasty, well cooked evening meal in a pleasant restaurant.

Late arrival, as usual, but no sense of urgency to close, excellent, friendly service throughout from nice people. Breakfast buffet with good choice of options and an "all day" breakfast for me; didn't need anything else for the rest of the day. A decent, comfortable place to stay if you are looking for somewhere handy for Cardiff or, or like me, a useful base for business visits in the surrounding area. Plan to use the hotel again next trip, glad I found it, with help from other reviews.

Room Tip: First visit but the lake side was peaceful.
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  • Stayed April 2012, travelled on business
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Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 April 2012

Stayed here for the weekend with the family. A good solid four stars. On the edge of the city, it does not take long to drive anywhere. Staff friendly and efficient. We had a bar meal on the first night and beakfasts both days. All meals were better than average. Will definitely stay here again.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank devizesbluebird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Copthorne Hotel Cardiff-Caerdydd

Property: Copthorne Hotel Cardiff-Caerdydd
Address: Culverhouse Cross Copthorne Way, Cardiff CF5 6DH, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:4 star — Copthorne Hotel Cardiff-Caerdydd 4*
Number of rooms: 219
Official Description (provided by the hotel):
Lakeside hotel situated 4 miles from city center or train station. ... more   less 
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Also Known As:
Copthorne Hotel Cardiff-Caerdydd Wales

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