Excellent friendly staff always willing to help. Recently a stay I had to change rooms due to the smell of smoke. No issue the staff were more than helpful. This is the fourth time I have stayed at this hotel. However, second time I have had to return food. This visit I ordered the steak sandwiche on room service. You could not eat the steak, you could not cut it either. Last time I had to return the burger has it is was raw inside. Again, the staff offered to replace and bring a new one immediiately. I declined.
The rooms are dark and do need a tidy up and brought into the 21st century. The dark wood is scratched in places and carpet needs a new one. Again no real issue you would have a comfortable stay.
- Official Description (provided by the hotel):
- Lakeside hotel situated 4 miles from city center or train station. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Priceline, World Independent Hotel Promotion, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, Cancelon and HotelQuickly so you can book your Copthorne Hotel Cardiff-Caerdydd reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Copthorne Hotel Cardiff-Caerdydd Wales