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“WEEKEND STAY”

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Copthorne Hotel Cardiff-Caerdydd
Ranked #29 of 73 Hotels in Cardiff
Cheltenham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“WEEKEND STAY”
Reviewed 3 November 2013

We stayed two nights at the Hotel and the reception staff were very friendly and helpful, the rooms were very spacious and clean with everything you needed. The breakfast was excellent all lovely and fresh and hot. As it was our daughters wedding we did not have time to use the Health suite.

Room Tip: Level 4 was very quiet as you were far enough away from the reception area.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (232)
Date | Rating
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English first
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 October 2013 via mobile

I stayed here the other night and do not have a nice impression. Check in was ok but then... Food in the bar, as restaurant was closed, not very tasty it was a vegetable pasta. Had to ask 3 different waiters to get my espresso waiting time around 1/2 hour and it was not busy. Ordered a cheese platter, but again waiter did not pay any attention for my request no blue cheese. Got woken up at 7.30 am by housekeeper as she wanted to clean my room, check out is 12pm! Breakfast was even worst , buffet cold and soggy, no milk on table and again had to ask 3 times till a very rude unfriendly lady pointed out to me where I could get it. Overall not good, I was looking at this hotel to do business there, room hire etc but will not go there. It would put my customers off. Will have another look in the area. If you want to stay there, I would recommend use a premier inn, as you get better service and food for less. Not going back there.

Stayed October 2013, travelled on business
Helpful?
2 Thank Kikifoodandtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 October 2013 via mobile

We stayed for 3 nights. It's a lovely hotel. But sadly we decided NOT to pay nearly £15 for breakfast. Comfortable rooms and friendly staff. Drinks were reasonably priced. Tesco across the road did a cooked breakfast. x

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MrsReillers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 October 2013

I have visited the gym at the Copthorne a number of times and the floor in the changing rooms is disgusting, revolting, awash with water and much else. The floor has bubbled up and there is clearly water beneath the hospital style flooring..it makes an otherwise good gym and pool area an embarrassment for the hotel above. How the management of this establishment can tolerate such a situation beggars belief.
If you try to book, ask if the gym floor has been fixed; if you stay at the hotel, change in your room and demand a discount!
You have been warned.
Cardiff is a great place to visit by the way!

  • Stayed October 2013, travelled solo
    • Value
    • Location
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Helpful?
1 Thank Alex M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cardiff hotels

Hong Kong, China
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 October 2013

This is a 4-stars hotel, but we could have a comfortable stay here. Environment is quiet. Rooms are big enough, clean and well decorated. It also provides WiFi usage in the guest rooms without additional charges. We had a buffet dinner here and found the foods were good. Staff are ok too. Will recommend to the others.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KY_Steve0731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2013

Very nice hotel. Great room. Good service. Good gym / pool. Good value. Would definitely stay again. Only slightly negative comment was that the food is a level below everything else in the hotel. It's ok - but not as good as all of the other aspects of the place.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 20 October 2013

My partner and I stayed here for a friends wedding. Our room was comfortable enough and overlooked the front - there was a little noise at the end of the night but that was to be expected.
Breakfast the following day was fine, not outstanding, just ok.
There were a couple of downsides: the bar service was incredibly slow, one person serving. Given that there was a wedding on plus normal hotel guests it was pretty poor with around 20-30 minutes wait to be served. It wasn't the bar staff fault, the manager should look at staffing levels. More booze would have been sold if there were more staff on.
The other downside is that I lost an item of clothing. I know it had to be in our room but despite a couple of phone calls it hasn't turned up. In fact the last time I rang I was advised someone from housekeeping would ring me back - I'm still waiting 2 weeks later!
This hotel is fine for a function or a business trip but I'd not go for leisure.
Also no free wifi- most places have it these days.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank honeycat2307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Copthorne Hotel Cardiff-Caerdydd

Property: Copthorne Hotel Cardiff-Caerdydd
Address: Culverhouse Cross Copthorne Way, Cardiff CF5 6DH, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:4 star — Copthorne Hotel Cardiff-Caerdydd 4*
Number of rooms: 219
Official Description (provided by the hotel):
Lakeside hotel situated 4 miles from city center or train station. ... more   less 
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Also Known As:
Copthorne Hotel Cardiff-Caerdydd Wales

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