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“Excellent hotel, all good”

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Copthorne Hotel Cardiff-Caerdydd
Ranked #29 of 76 Hotels in Cardiff
Macclesfield, United Kingdom
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Excellent hotel, all good”
5 of 5 bubbles Reviewed 30 January 2014

Stayed here for one night on business

Excellent check in, very friendly and welcoming

Lovely room with a very comfortable bed

I ate in the restuarant and the food and service was excellent

Buffet breakfast was very good, lots of choice and decent quality

I didn't even mind paying £5 for wi-fi as the service was very good and the price of the room and the meal

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JNS01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,006 reviews from our community

Traveller rating
    219
    394
    259
    90
    44
See reviews for
184
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213
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (226)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
twickenham
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 26 January 2014

3 years since last visit. Not much changed, still found staff extremely helpful and cheery. Best breakfast I have had in a Uk hotel.
Room very comfortable. Best sleep in ages!
Added bonus of being next door to the biggest Marks and Spencer in Europe.
My sister lives in Swansea and my niece in Cardiff but for me if staying in Wales this is the hotel for us!

Room Tip: I like the ground floor but there are lifts so no stair climbing required.
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rob w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 23 January 2014

stayed one night when attending Millenium theatre for Singing in the Rain. A great location and comfortable and well furnished room. Excellent buffet breakfast. would certainly use this hotel again. Reception staff very pleasant and helpful.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank haypaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llanelli, United Kingdom
Level Contributor
61 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 20 January 2014

Picked up a really good deal, just £29 night room only. Check in quick and staff very attentive. Reception /bar area lovely with an open fire. Had a bar meal which was tasty and reasonably priced. Room was clean but a little dated. Parking free, internet not!! 10 mins drive into Cardiff, overall a great night away and very cheap.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aliscarlet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 12 January 2014

A regular stayer here and it's a nice hotel but I cannot see why they charge £5 for wi fi access and it is about time the practice of pushing together two single bed to make one double is stopped, they would be better off having twin beds at least there will not be a ridge in the middle.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
south wales
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 12 January 2014

stayed here with family overnight after my daughters wedding, the staff were very friendly and helpful, the rooms were a good size with very comfortable beds and the breakfast was delicious although a bit expensive.wouldlike to stay again when we have more time to enjoy the stay

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank welshmoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 5 January 2014 via mobile

we have just come back from our stay & the hotel was lovely.the weekend weather has been awful & we were meant to stay 2 nights but travelling proved difficult so only a 1 night stay.when i called & spoke to the receptionist she was understanding & told us to have a safer journey.when we arrived she was lovely & gave us some free drink vouchers.the hotel is beautiful with lots of parking.we visited the bar & the tea & coffee was brilliant.the bar staff were also very polite.we had a very quiet room that looked out over the lake.curtains were great & blocked all the light out.the heater took a while to work but think it was more us not using it properly.overall, would stay again & thank the stafffor being so welcoming.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank ly27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Copthorne Hotel Cardiff-Caerdydd

Property: Copthorne Hotel Cardiff-Caerdydd
Address: Culverhouse Cross Copthorne Way, Cardiff CF5 6DH, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:4 star — Copthorne Hotel Cardiff-Caerdydd 4*
Number of rooms: 219
Official Description (provided by the hotel):
Lakeside hotel situated 4 miles from city center or train station. ... more   less 
Reservation Options:
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Also Known As:
Copthorne Hotel Cardiff-Caerdydd Wales

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