We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Copthorne Hotel Cardiff-Caerdydd
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
Greendown Inn Hotel(Saint Georges-super-Ely)
View Hotel
  • Restaurant
  • Bar/Lounge
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Parking
View Hotel
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Wynford Hotel(Cardiff)
View Hotel
  • Free Parking
  • Bar/Lounge
Reviews (1,189)
Filter reviews
1,190 results
Traveller rating
272
450
301
109
58
Traveller type
Time of year
LanguageAll languages
More languages
272
450
301
109
58
Show reviews that mention
All reviewsretail parklake viewculverhouse crosscity centrebit datedleisure facilitiessteam roomclub roomironing boardbusy roadone night staybuffet stylefree parkingnight's sleepcomfy bedsaturday nightafternoon tea
FilterAll languages
Updating list...
686 - 691 of 1,190 reviews
Reviewed 18 March 2014

I would never stay in this hotel again out of choice. The staff were rude, the food was tasteless, I was told in check-in the restaurant was busy so if I wanted food I would have to eat in my room. at breakfast I had to sit myself and then waited nearly 10 minutes to be offered tea, the food was cold. I complained at checkout and gave my details and was promised the General manager would contact me and I'm still waiting! The only good thing for me was the location of the hotel as it was were I needed to be - very disappointed as I'm looking for a Cardiff based hotel for work.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lorraine182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

Excellent hotel ,comfortable room ,clean and tidy, lovely bathroom, breakfast was well presented and very tasty, all staff were very pleasant and helpful. I would recommend the Copthorne to anyone visiting Cardiff.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

A great base for this area, the hotel is close to the motorway and has large shops, supermarket and fast-food restaurants within 5 minutes walk. Very friendly, helpful staff and easy check-in. Spacious rooms, nice and clean, only downside is the furniture is heavy and dark which makes it feel a bit old-fashioned. Good lighting though, which many hotels fall down on these days.
Large reception area leading into a cosy bar area and lovely views over the lake. Excellent service in the restaurant. Lots to recommend in this hotel to be near the city but not in it.

Room Tip: When evenings are lighter, a lake view room is worth considering.
  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Treetime4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

Hotel in good position, free parking, link road to Cardiff Bay Area. Room very clean, with nice quality toiletries. Staff friendly and helpful. Swimming pool was lovely, as was the jacuzzi and steam room. Did not try the sauna. All were very clean. Did not eat there, but plenty of places nearby. On retail park opposite a Tesco and large Marks and Spencer. I would definitely go there again.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pamela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

Rooms very nice overlooked the entrance so were able to watch the coming and going of guests.view was lovely particularly at sunset. Staff really helpful. Facilities excellent. Very close to M &S and various other shops with cardiff city centre about 10 mins away. Very quiet location.Plenty of parking spsce.

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 174ChristineS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews