My first experience of a Copthorne was a reminder of the bleakness of the big corporate hotels. The plus side was that I was able to get a room at short notice, it is close to the M4 for a quick getaway and it was certainly very clean, but every piece of furniture was tired, scuffed and badly marked, the staff were polite but all looked and sounded disinterestedly robotic and the place was utterly soulless. But ... the breakfast was the worst I have encountered in any hotel in the UK. Even at 8am the self service area consisted of empty dishes, tiny and dry pastries, absent staff, a toast machine that barely works and tasteless cooked food dripping in oil that was so bad it is almost beyond description. I was quite badly ill during the day and as I had eaten nothing since the previous evening I can make a fair guess as to the cause. It will be my last experience of a Copthorne.
- Official Description (provided by the hotel):
- Lakeside hotel situated 4 miles from city center or train station. ... more less
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- Also Known As:
- Copthorne Hotel Cardiff-Caerdydd Wales