Myself and my boyfriend stayed in this hotel for 3 nights during the April Easter holiday for a few days away to relax and explore Cardiff.
Overall we were impressed with the hotel; however there are a number of things that we felt let it down.
We paid £48 per night excluding breakfast which was very good value for money. We decided not to pay the extra money for breakfast due to it being excessively expensive in our opinion. There is a large Tesco Extra over the road that does a great breakfast for a 5th of the price!!!
The rooms are clean with good facilities (complimentary toiletries, hairdryer, iron, coffee making etc- which should be expected with a 4* hotel. The swimming pool facilities were a nice bonus and are open until 9:30pm.
Unfortunately we experienced problems with the mattresses in our room- the mattresses are very old and dip in the middle. The dip in the middle was so bad that I was unable to sleep at all during our first night!!! We complained about this and the hotel did offer us a new room. However by this time we were already settled and unpacked and didn't want the upheaval of moving rooms. My partner slept on the ‘dipped’ side for the rest of our stay and managed to get a fair nights sleep but we felt the hotel should have offered to change the mattress in our room in order to improve our stay.
Our advice would be to thoroughly check the mattresses in your room BEFORE you unpack so that you easily change rooms if necessary!!
One further point to be aware of- the hotel is 4 miles from the centre of Cardiff (a £12 taxi ride away each way) There are no restaurants or pubs in the area and therefore a taxi is necessary if you want to explore Cardiff in the evening. We would not stay at this hotel again purely based on its distance from the centre of Cardiff.
- Official Description (provided by the hotel):
- Lakeside hotel situated 4 miles from city center or train station. ... more less
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- Also Known As:
- Copthorne Hotel Cardiff-Caerdydd Wales