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“Best night's sleep for 10 day's!”
4 of 5 bubbles Review of The Angel Hotel

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The Angel Hotel
Ranked #28 of 76 Hotels in Cardiff
Ipswich, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
“Best night's sleep for 10 day's!”
4 of 5 bubbles Reviewed 27 June 2012

We stayed for 3 nights recently in June and were upgraded to a large room overlooking the castle. The room was somewhat dated in style but immaculately clean and with a very good 5' comfortable modern bed. My husband and I had the best 3 nights sleep since we had arrived in Wales 10 days earlier. The staff were very helpful and cheerful, and breakfast in the morning, again, was of a very good standard. The hotel is centrally located for shopping, restaurants, the castle and the "bendy bus" stop for Cardiff Bay is right outside. Oh, and free wifi was very useful.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,424 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (312)
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English first
Lincoln, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 26 June 2012

Having stayed at The Angel several times in the past (some 20+ years ago) I was really looking forward to this visit to Cardiff. When we arrived I made the great mistake of greeting the young lady on Reception in Welsh. She looked at me absolutely blankly and then went on to demonstrate that her ability to 'spik Eengleesh' was not particularly good either. The first room we were allocated was small, not particularly clean and with a very steeply sloping ceiling. I managed to bang my head within 20 mins. (I am 5'8 and my husband is 6'4). We went down to reception and I started to ask whether they issued guests with hard hats but this was obviously a step too far for the young lady's grasp of Eengleesh. To be fair after much debate with a colleague we were offered another room with better headroom. When we went into the bathroom we found used towels in the bath and a forgotten nightie behind the bathroom door. The room had obviously not been cleaned and although they tidied the bathroom while we were at dinner it later became obvious that the towels were merely folded and hung on the towel rail as, on using them the next morning, I found some stains (make-up??) on one. Looking back I can only presume that we slept in someone else's sheets for two nights. Dinner was soso. My lamb (an extra £3) was cooked somewhere between pink and very well cooked and therefore chewy.
My husband ate Welsh Fishermans Stew. At the time he mentioned that it was luke warm and definately suffered for this later. He spent the night in the bathroom!! Breakfast the next day was OK but they kept running out of everything and one had to wait until more was produced. The next night we ate in The Mango House (next door to The Angel) and had an excellent meal. When we were checking out a receptionist asked if we had enjoyed our stay and we told her about the violent stomach problem caused by the fish stew. We were reprimanded for not bringing to the Chef's attention immediately and asked to sit down and complete a form. As we were pushed for time we declined to do this. The public areas are grubby (dusty mirrors, sticky fingermarks on paintwork etc.) and how this place manages to maintain 4* status is an absolute mystery. Guests should think twice before booking and BEWARE the Welsh Fishermans Stew unless you are desperate to lose weight.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cardiff hotels

coventry
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 24 June 2012

We stayed at the angel hotel cardiff in april,it is in need of some serious tlc,the carpet in our room was thread bare,and the whole room was quite shabby,On the plus side the food was excellent the staff were very helpful and friendly.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cazcab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
venice
1 review
2 of 5 bubbles Reviewed 18 June 2012

My husband and I I stayed two nights at the Angel Hotel in Cardiff and we were not very impressed...it does not meet the standard of a four star hotel that you would expect!
We had to ask the reception to change room after the first night because it was just too dirty...there was a dead insect squashed on the bathroom door and spider webs a bit everywhere...stainded beadsheets...tired deco...all the electrical appliances were due to be tasted...over a year ago!!! Breakfast was ok but I expect better from Barcelo...the receptionist though were very nice and helpfull. We will not return to this hotel, however...cleanleness first of all!!

Room Tip: Ask for a veiw of the castle
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VeniceValeria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 16 June 2012

Chose to stay in Cardiff the night before an exam, decided on the Angel as it was a really good price, easy to get to and had free wi-fi through out the hotel. It is in need of updating but was spotlessly clean and the staff were exceptional. Having stayed at the Plaza and Hilton before the staff at the Angel could teach them a thing or to for sure! Breakfast was extensive however the delicious looking fresh mushrooms didn't taste nice at all which was a shame. Bed was so comfy too.

Overall excellent value for money, would not choose for luxury but in such a busy and vibrant city, who wants to stay in the hotel all day anyway? I hope the update in progress is sympathetic to the amazing building.

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank misseatalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DERBY
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 14 June 2012

My wife and I stayed here for a city break for 3 nights from the 7th to the 10th June. We were greeted by a young Spanish girl on reception who was very friendly and professional not only with regards to hotel facilities but also useful local knowledge of local bus services and amenities.
This service from staff set an excellent benchmark was of the same level throughout our stay. The Premium Room ( 305 ) was huge in a reasonable state of decoration. Bathrobes, slippers and upgraded toiletries were provided It had a separate area with settee, table and cabinet for the TV which came in very useful as the weather at times was atrocious. My only gripe with the room is that it overlooks dismal air conditioning units and ventilation tunnels. Additionally the 2 windows are overlooked by rooms on the adjacent corridor. The curtains soon put pay to any onlookers at bath time!!
The hotel is adjacent to the Castle and Millenium Stadium. It is less than 5 minutes walk to the city centre shops and nearest Wetherspoons hostelry.
The car parking is £10 per night for residents but does not have access into the rear of the hotel. My tip is to drop luggage off near to the front entrance of the hotel asnd then park the car.
The quality of food for the full buffet hot and cold breakfast is first class. The restaurant service by staff was second to none.
I would definitely stay here again when in Cardiff.

Room Tip: Drop off luggage prior to parking your car
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GRIZZLY1DERBY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 11 June 2012

Satyed here on a girls weekend. Clean and modern. Better than expected for the price. No complaints (but we did not spend a huge amount of time in the hotel). Staff encountered were all pleasant. The location is fabulous, directly opposite the castle. Would stay here again for a basic hotel in such a central location.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank njh1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Angel Hotel

Property: The Angel Hotel
Address: Castle Street, Cardiff CF10 1SZ, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #28 of 76 Hotels in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Angel Hotel 3*
Number of rooms: 102
Official Description (provided by the hotel):
The Angel Hotel is a beautiful Victorian landmark right in the heart of Cardiff. Neatly positioned between the Principality Stadium and Cardiff Castle, its the perfect location for city breaks in Cardiff and for exploring the beautiful countryside and beaches of South Wales.Find out about the city's history at The National Museum of Wales, admire the architecture of Llandaff Cathedral and enjoy shopping, dining and watersports at Cardiff Bay.With 102 modern, air conditioned bedrooms, restaurant and bar, the Angel Hotel Cardiff is the perfect place to stay when exploring this vibrant and historic city. ... more   less 
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Also Known As:
Barcelo Cardiff
Angel Hotel Cardiff
The Angel Hotel Cardiff, Wales

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