The hotel apparently is a mecca for tour buses. There were a number of them there while we were there. The staff was good except for the above. The room was nice and we got to look out on the main drag. The parking is convenient just behind the hotel. The room was a good size and well care for. The hotel was somewhat hard to find using the Garmin since it is only one block long. Everything was good until the next morning we went down for breakfast and waited to be told where to sit. After being seated the manager ask if we wanted tea or coffee, we said tea thank you. He said please and thank you! Then when he brought the tea pot over he put it down briskly and walked away. Later, we asked one of the waitress if we could have a second pot she said yes but she also briskly put the pot down on the table. We watch a couple of seniors come in and select a table and put their water bottles on the table then went to get their buffet breakfast. In the mean time the manager came over to their table and took their water bottles away. After we told the women about the actions of the manager they confronted him and he returned their water bottles. I talked with the hotel manager and she said that she would talked to the restaurant manager. The hotel was fine but staff at least some of them needed to remember who is paying their salary.
- Official Description (provided by the hotel):
- The Angel Hotel is a beautiful Victorian landmark right in the heart of Cardiff. Neatly positioned between the Principality Stadium and Cardiff Castle, its the perfect location for city breaks in Cardiff and for exploring the beautiful countryside and beaches of South Wales.Find out about the city's history at The National Museum of Wales, admire the architecture of Llandaff Cathedral and enjoy shopping, dining and watersports at Cardiff Bay.With 102 modern, air conditioned bedrooms, restaurant and bar, the Angel Hotel Cardiff is the perfect place to stay when exploring this vibrant and historic city. ... more less
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- Also Known As:
- Barcelo Cardiff
- Angel Hotel Cardiff
- The Angel Hotel Cardiff, Wales