We stayed at this hotel for 2 nights and paid £99 per night. We got here after staying at the fabulous Lamphey Court Hotel which was only £10 more for the deluxe room. The hotel was rundown and shabby from the outside and in the bedrooms. The communal areas were fine though. This biggest disappointment was our bed, which I complained about on leaving, our first night of sleep was awful, imagine our surprise when we lifted the mattress to find the divan below had collapsed and was replaced by sheets of chipboard, you might get away with this with a quality mattress but it wasn't. The staff were lovely and the food was good and I did not make a fuss as it was just a base for visiting Cardiff. I guess my biggest problem was on check out when after having paid in advance I got a bill, imagine my horror when the bill was for only £79.60 for 2 nights and breakfast, I had paid £198. No wonder so many people on Trip Advisor were saying such nice things about the hotel. If i had paid this maybe I would not have been so disappointed by the bed and the general shabbiness of the bedrooms and exterior. I would strongly urge Best Western and Bespoke Hotels to visit this hotel as I believe it is brand damaging. I had a lovely e-mail from the manager apologising for our disappointment and asking us to come back. Never I'm afraid, even at £79 I would rather stay in a travel lodge. Its such a shame it is a lovely building and it could be every bit as beautiful as the Lamphey Court if only they would spend some money on the place.
- Official Description (provided by the hotel):
- A beautiful, traditional hotel set amongst secluded gardens, yet close to the centre of Cardiff, the St. Mellons Hotel was originally a large country house. With high standards of service and an emphasis on luxury, today the hotel comprises 41 en suite bedrooms, all stylishly furnished, as well as a wealth of leisure facilities including swimming pool, Spa Works beauty salon and rejuvenating spa amenities. Guests seeking the finest cuisine can indulge their curiosity at our Llanarthan Restaurant. Outside the hotel, guests can take a relaxing wander in the extensive hotel grounds or discover the sights and sounds of Cardiff only a short journey away. We acknowledge the gracious living of an earlier age, yet appreciate the contemporary desires of today's guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, TripOnline SA, Hotels.com, HotelsClick, Ebookers, LateRooms, Cancelon and Evoline ltd so you can book your St. Mellons Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Cardiff
- Cardiff Best Western
- St. Mellons Hotel Cardiff, Wales