This could be such a good place. The building is superb and the grounds are great but the staff need better leadership.
Everything takes two or three requests, food and drink orders are often wrong and the finishing touched are missing (no newspapers, hopeless wifi etc).
Let's hope the new owners take the place by the scruff of the neck!
- Official Description (provided by the hotel):
- A beautiful, traditional hotel set amongst secluded gardens, yet close to the centre of Cardiff, the St. Mellons Hotel was originally a large country house. With high standards of service and an emphasis on luxury, today the hotel comprises 41 en suite bedrooms, all stylishly furnished, as well as a wealth of leisure facilities including swimming pool, Spa Works beauty salon and rejuvenating spa amenities. Guests seeking the finest cuisine can indulge their curiosity at our Llanarthan Restaurant. Outside the hotel, guests can take a relaxing wander in the extensive hotel grounds or discover the sights and sounds of Cardiff only a short journey away. We acknowledge the gracious living of an earlier age, yet appreciate the contemporary desires of today's guests. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Cardiff
- Cardiff Best Western
- St. Mellons Hotel Cardiff, Wales