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“Great budget hotel”

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Campanile Hotel Cardiff
Ranked #56 of 74 Hotels in Cardiff
Shapinsay, United Kingdom
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great budget hotel”
Reviewed 9 March 2012

We stayed in this hotel for 2 nights and I can say that it is a good and cheap hotel.
The room was nice with everything you need, spotless and the bed was comfortable.
Check-in was very quick with the manager. Breakfast were ok (Little bit expansive for the choice). The chef was friendly and the cooked breakfast was tasty. Croissants and Pain au chocolat were fabulous (I'm french and I love that ...).
The one thing that I hated was the dinner. The food was good but the restaurant manager was not friendly ... We arrived at 8.30pm and the light was already off in the kitchen and the manager wasn't very happy to see that we wanted to get a dinner ... We've loved when the "manager" swept around our table ... We understood that we were not welcome. I can understand that it is annoying to get 3 peoples at 8.30pm when the restaurant is empty but at the end we've paid our bill... (I am cook, and I've worked at Campanile in France a few years ago. So I know)

  • Stayed March 2012, travelled with family
    • Value
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Helpful?
1 Thank Michel_orkney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCardiff, General Manager at Campanile Hotel Cardiff, responded to this review, 13 March 2012
Cher Michel, Thank you so much for taking the time to leave your wonderful feedback on TripAdvisor.

I do apologise for any inconvenience and discomfort you endured on this particular visit in our Restaurant, I can assure you I pass your message to my Management Team and to the Restaurant staff for a such incident will not happen again and I am sure my team have learned from this brief experience.

Look forward to welcoming you back in the not too distant future with some lovely Croissants and Pain au Chocolat for your Breakfast.

Kind Regards,

Eric Blanda
General Manager
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279 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
london
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 February 2012

it doe's what it says on the tin, nice room with everything you need ,nice comortable bed too.
if you need somewhere to stay if you are on business or just visiting cardiff at a good price then this is the place.for you there is a little diner on site, not bad but a little expensive

Room Tip: all rooms the same, 2 story chalet type
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  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank toshhols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCardiff, General Manager at Campanile Hotel Cardiff, responded to this review, 6 March 2012
Dear Toshhols,

Thanks for your comments. It is good to hear that you appreciate that we are ‘ A GREAT PLACE TO STAY FOR THE MONEY YOU PAY’, We are focusing on offering great value and this is being recognised. With starters in our restaurant from just £4.50 and main courses as a reasonable price from just £9.50!

See you soon

Eric Blanda
General Manager
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London, United Kingdom
Level 3 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 February 2012

Very compact but compared to loads of other hotels/motels this place is a favorite of ours. It's very clean,comfortable, quite and cosy. The staff are always friendly and helpful and for the price it's a good stop. There is also a very nice pub/restaurant just 5 minutes walk up the hill that serves great meals at value prices.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BobTheBusker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCardiff, General Manager at Campanile Hotel Cardiff, responded to this review, 6 March 2012
Dear Guest,

Thank you for your positive comments after a recent stay with us. Delighted to hear that you enjoyed your stay and was suitably impressed with the personal service that we offer. We do try extremely hard to ensure that all our guests are suitably taken care of when staying with us, and it is always a pleasure to hear the feedback when this has been well received, as this indicates to us we are doing something right!
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Derbyshire
Level 6 Contributor
365 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 10 December 2011

I normally book 4* hotels, but stayed here for 2 nights with a group of students, and I must admit, I was impressed. The rooms were clean and well presented, the bathroom was spotless, the towels and bedding was all fresh and clean. Rooms all had tea and coffee facilities, checking in and out with 40 people was made simple by the staff and all the rooms were cleaned well during our stay. I didn't hear a single complaint from our students. It was only 20 minutes from the City Centre, £10.00 seemed to be about the average taxi price and I like the chalet style rooms which open to the outside. The back of the hotel overlooks countryside, and there is a small field at the back. Altough the main road is nearby it is very quiet once inside the rooms. The breakfast was very good, a generous continental, and staff were very happy to help answer questions. For a budget hotel at budget prices it would be hard to find better - just be realistic about the price and star rating - you'll be pleasantly surprised.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DrPeterDRobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCardiff, General Manager at Campanile Hotel Cardiff, responded to this review, 6 March 2012
Dear Lucy and Peter,

Thank you for your positive comments after a recent stay with us. Delighted to hear that you enjoyed your stay and was suitably impressed with the personal service that we offer. We do try extremely hard to ensure that all our guests are suitably taken care of when staying with us, and it is always a pleasure to hear the feedback when this has been well received, as this indicates to us we are doing something right!

Do you know you can use the public transport which is located at the end of the road (300 yards from the hotel) with a regular service every 7/8 minutes and single ticket cost £1.60 per way!

My team and I look forward to taking care of you again when you next come to stay with us.

Kind regards

Eric Blanda
General Manager
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teithi0
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 December 2011

We booked the room online and paid £28, for this we had a clean room and bathroom, comfy bed,very well heated room a television and coffee making facilites for the night - exactly what we wanted.
The new menu at the bar was great value for money £14.99 for 3 courses of well cooked FULLplates - (there was another "special" menu as well that did not look as nice!! )
Staff on arrival were very nice and welcoming, one of the waiters was a bit abrupt but well meaning!
The only complaint that we had was that the member of staff at checkout was far from pleasant a sour end to an otherwise enjoyable stay.

Room Tip: we did hear a little traffic from our room facing the road but it was not too loud
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank J2yne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCardiff, General Manager at Campanile Hotel Cardiff, responded to this review, 6 March 2012
Dear Teithi 0,

Thanks for your comments. It is good to hear that you appreciate that we are ‘ A GREAT PLACE TO STAY FOR THE MONEY YOU PAY’ and we are not the Ritz!!!, We are focusing on offering great value and this is being recognised. You quite rightly mention that we offer free wi-fi, free parking but we also have complimentary shoe shine and newspapers.

See you soon,

Eric Blanda
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level 5 Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 20 November 2011

The campanile is a clean hotel on the outskirts of Cardiff city centre. On arrival the chap manning reception tried charging us more than what was agreed at the time of booking (apparently he had 2 prices on screen and tried charging the more expensive option). The rooms are clean and come with the usual you'd expect. the bathroom like the hotel is clean however is damp and it does look like theyve painted over the damp patches. I would advise against eating at the hotel, we decided against breakfast but the food on the bar menu is poor. We had beef madras which came out of packets and fish and chips that was probably from Iceland (some fish inside the batter would have been nice!). A taxi from the hotel to city centre is £12.

  • Stayed November 2011
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jtrobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCardiff, General Manager at Campanile Hotel Cardiff, responded to this review, 6 March 2012
Dear JT Robinson,

Thank you for your comments relating to your recent stay with us. ..
The cleanliness of our hotel is paramount and something that our guests normally comment on quite highly. We pride ourselves in keeping a spotlessly clean hotel, as best we can. I have passed your positive comments on to my Head Housekeeper and my Maintenance person, whilst they personally checks all rooms once they have been cleaned will ensure that extra focus is placed to monitor the standards.

I am mortified with regards to your comments about the food quality served in our restaurant and I may reinsured you we are not used "Iceland" but more respectufull nominated supliers. I do apologise if you feel that our restaurant and food mainly was not serviced to our usual high standard but we have also a large selection of à la Carte with Main Course start from £9.50 and selection of set menus and not only a Bar snack available.

I should like to restore your faith in us, and ask that you give us another try, as what you experienced during your stay in our restaurant and at the check in is not normal practice and to put right the negative aspects of your last stay and notably to no try to overcharge you by accident.

Kind regards,

Eric Blanda
General Manager
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Travellers are raving about these Cardiff hotels

London. UK.
Level 5 Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 7 October 2011

Very friendly reception. Clean room, although quite small, clean bathroom, very comfortable beds. Help yourself first course dinner buffet, and help yourself continental breakfast buffet very good.

The car access and car park are on a very steep slope which may cause difficulty if walking is hard for you.

Room Tip: Free WiFi available in both the Reception and Rooms. Rooms at the back are quieter. Those at the fro...
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pedromot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCardiff, Front Office Manager at Campanile Hotel Cardiff, responded to this review, 22 October 2011
Thank you for your review. We hope we can welcome you back to Campanile Hotel Cardiff and provide you with the excellent service you experienced once again.
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Additional Information about Campanile Hotel Cardiff

Property: Campanile Hotel Cardiff
Address: Caxton Place | Pentwyn, Cardiff CF23 8HA, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #56 of 74 Hotels in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:3 star — Campanile Hotel Cardiff 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Cardiff Campanile Hotel
Campanile Cardiff
Campanile Hotel Cardiff Wales

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