The feel of the hotel leads you into thinking that you will have a good experience but unfortunately that's as good as it gets. The staff are 'script robots' unable to deal with anything outside of their very basic concept of service. The room was clean but was located at the front of the building which overlooks St. Mary's street. The wall of noise (despite being on the 5th floor) from the drunken masses at 2 am, and 3am and 4am meant a very poor nights sleep. Definitely not worth the money and service needs urgent attention.
- Official Description (provided by the hotel):
- The closest hotel to the Millennium Stadium gates. The Royal Hotel is the oldest of all the Cardiff hotels and has been welcoming guests to our fantastic city since it first opened it's doors in 1866. Our rich history includes the Captain Scott Room, where Captain Scott and his expedition team held their final public banquet before setting sail to the South Pole. Home to the Barbarians for 25 years etc. etc. Recently refurbished throughout, we're working on the next stages including free WiFi now available in every bedroom. ... more less
- Reservation Options:
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- Also Known As:
- Royal Hotel Cardiff
- The Royal Hotel Cardiff, Wales