Treated me like a thief when I was there , even though I spent a lot of money with them & was returning guest.
They have a 'nasty piece of work ' employed there- some kind of 'revenue protection manager' .
I won't go into detail , they know what they did m I will only add a few things - they try & double the price for when Cardiff are playing home - it's not worth it .
Constantly, the lift does not work which is both a fire hazard & again a sign of a financially 'delicate' company and air con is out if action or for one reason or another is ineffective - lack of servicing ?
Those thinking or staying in Cardiff should know it's a buyers market, far too many hotels chasing your custom within spitting distance to this hotel you have a few which are far far better the Raddisson Blu , designed as 5 star but trading as four star & the Maldron both are head and shoulders about this conversion of a decrepit hotel above a noisy O'Neill's pub.
Note, reception here is not on the ground floor, if your taking somebody special away it would be madness to stay here above the Maldron or the Raddisson in fact Sleeperz in better than this place.
Finally, because this hotel is above one of the UK's most notorious drunken late night strip of bars ( with all the noise that entails) the place employes 'heavies' 24/7. The bar underneath you has a licence until 2am .
- Official Description (provided by the hotel):
- The closest hotel to the Millennium Stadium gates. The Royal Hotel is the oldest of all the Cardiff hotels and has been welcoming guests to our fantastic city since it first opened it's doors in 1866. Our rich history includes the Captain Scott Room, where Captain Scott and his expedition team held their final public banquet before setting sail to the South Pole. Home to the Barbarians for 25 years etc. etc. Recently refurbished throughout, we're working on the next stages including free WiFi now available in every bedroom. ... more less
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- Also Known As:
- Royal Hotel Cardiff
- The Royal Hotel Cardiff, Wales