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The Royal Hotel
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Reviews (1,356)
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All reviewscinema roomcentral locationdeluxe roomcomplimentary bottle of winetrain stationcar parkst mary's streetlovely hotelexcellent locationhigh streetwould stay againmillennium stadiumstreet noisehotel barcooked breakfasttea and coffee making facilitiesreception area
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848 - 853 of 1,356 reviews
Reviewed 28 April 2014

We stayed here two weeks ago and had a great time. We had stayed last year and knew to use the rear entrance if you have luggage, as there is a lift there that takes you straight to the reception area. Staff were great - very friendly and helpful. Our room was a good size with everything we needed. The only thing that let it down was their was only one bedside lamp - otherwise it was ideal for our needs. Breakfast was fine, and set us up for the day. It is in one of the busiest and noisiest areas for the night life - but the rooms are an oasis of peace.

Room Tip: If you have luggage use the rear entrance, as there is a lift there.
  • Stayed: April 2014, travelled as a couple
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Thank gilwernboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

Nice and easy to find from the Railway station without having to haul cases far. Arrived at reception about 1330hrs and asked if we could leave case as we were early, reply was no problem your room is ready! Staff on duty were efficient, friendly and offered tips on dining that evening. Room was on 3rd floor at the front and was clean and fresh for us. Shower was powerful and water soft which along with the supplied shower gel left us feeling great. We did not get disturbed by outside noise on either of our two night stay even though clubs/pubs are below on St Mary Street. Bed was very comfortable and gave us a good nights sleep. We used the bar for a nightcap on the Thursday night and was served by a very friendly young man who was a credit to the hotel. Did not try the breakfast as we had decided to opt out and eat at one of the many places on offer, but it did smell good!! We are already looking at dates for a return visit.

  • Stayed: April 2014, travelled as a couple
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1  Thank Welshwelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

Stayed for business. Easy to find. Very central location. Staff we welcoming and helpful. Room was clean and beautifully decorated. Everything was easy to use and find. Room temperature was under my control and there was loads of hot water.

Room Tip: Ask for a room away from the lift
  • Stayed: April 2014, travelled on business
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Thank Lu T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

i stayed at this hotel on a number of occasions and never had a bad stay! would recommend it to anybody who wants to stay in the center of everything the staff are amazing from the front of house to housekeeping they just can't do enough for you .

  • Stayed: April 2014, travelled with friends
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Thank mdj1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

I arrived at the hotel gone past midnight, the intercom was not working so i stood there a while buzzing, but a worker came down to let me in because they could see i was having difficulty on the cctv
The staff were so welcoming and sypathetic that i was tired and been travelling a while.
They were extremley polite and very efficient and quick to check me in.
My room was a little noisey but i live near caridff and totally understood it was a bank holiday and st marys street would be busy. It didnt take long for me to sleep and i slept soundly all night, they guys on reception gave me an extention to my check out free of charge, although this was very kind and apprcited due to being so tired i had left failry earlier than the check out time.
I would defianlty stay here again, the rooms were clean and the whole deco was very nice and contempary and I will stay next time for breaksfast as i dont think anything can be at fault at this hote.

  • Stayed: April 2014, travelled solo
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Thank terri j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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