We were visiting Cardiff for a few days and wanted a hotel close to St David's Hall. The Royal fitted the bill nicely. Unfortunately it has no car park but there is a NCP close by. The hotel will give you discounted parking there for only! £12 per 24 hours. However, at the car park you can buy a weekly pass for only £25. If you are staying longer than two days this offers much better value for money and the weekly ticket allows you to go in and out of the car park as often as you want.
Our room was very nice with a large screen TV. The secondary double glazing was strange. It consists of a huge window which opens into the room. However, it would not shut properly so we could not shut out the noise from outside. (however it was not too noisy when we were there (July 1 - 6). The bathroom was spacious. The wardrobe had only 4 (i think) hangers! No where near enough for a stay of more than one night. The free Wi-fi was a bonus and very welcome.
The hotel entrance is a little strange as you have to take the stairs or a lift to get to reception. The staff were very friendly and helpful.
Breakfast is another matter. As an add on it costs about £9.00 if booked in advance or £11.50 if not booked. Their website states that breakfast is cooked to order and consists of fried egg, bacon, cumberland sausage, black pudding, tomato, mushrooms and baked beans. This proved to be untrue!!! The breakfast was on hotplates in the luxurious and magnificent Captain Scott room The fried eggs were swimming in grease. It was not self service and you had to wait for one of the two staff members to come and serve you. the continental breakfast items were self-service and you had to make your own toast, just as you do in cheap hotels.
I spoke with the operations manager who said that breakfast was served this way when the hotel was busy. I suggested he stated this on the website and he said he would change it. Now, one month on, it has not been changed. The breakfast is VERY expensive for what you get. There were no kippers (again promised on the website). You would do better to book room only and have breakfast at one of the many eateries close to the hotel.
We had prepaid the total cost of the hotel well in advance but on checkout a spurious charge had appeared on our 'bill' for Corona? about £2.60. We didn't buy anything in the hotel so obviously this was an accounting error and was removed so that we didn't have to pay any extra.
I would not hesitate to stay at The Royal again but would only stay 'room only' for the reasons above.
- Official Description (provided by the hotel):
- The closest hotel to the Millennium Stadium gates. The Royal Hotel is the oldest of all the Cardiff hotels and has been welcoming guests to our fantastic city since it first opened it's doors in 1866. Our rich history includes the Captain Scott Room, where Captain Scott and his expedition team held their final public banquet before setting sail to the South Pole. Home to the Barbarians for 25 years etc. etc. Recently refurbished throughout, we're working on the next stages including free WiFi now available in every bedroom. ... more less
- Reservation Options:
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- Also Known As:
- Royal Hotel Cardiff
- The Royal Hotel Cardiff, Wales