I visited Wagamama restaurant in a Cardiff with my OH after cinema. It was just impromptu visit, so my expectations weren't high in romantic scale etc.
We were seated at the end of one of their long tables by the windows with nice views so that uplifted the experience.
Ordering the food and drinks was confusing as the waiters kept changing and it didn't improve throughout the evening. Drinks were served at separate times. For shared starter we had to ask for extra plates. The main courses came ten minutes apart, so one was getting cold at the time the other one was served. Needless to say we didn't stay for afters and made our exit as soon as possible.
Really poor customer service and disappointing experience. Will not be going back there in a hurry.
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