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Novotel Cardiff Centre
Ranked #10 of 76 Hotels in Cardiff
Certificate of Excellence
GreenLeadersSilver level
West Midlands
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great place to stay”
5 of 5 bubbles Reviewed 8 December 2012

Good, clean, modern comfortable room. Bed very comfortable.
The leisure facilities were excellent.
Breakfast , again, great, very tasty and plenty of it. We ate in the old part of the hotel which was an old warehouse, very stylish for a mid range chain hotel.
The hotel is located about a 10 minute walk from the city centre and 20 minutes from Cardiff bay.
We were very impressed and would definitely stop here again

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ilove2travelalways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, 10 December 2012
Thank you for your excellent review. I am delighted that you found the Novotel Cardiff Centre a 'great place to stay' and that you enjoyed the services and facilities.

I hope we can welcome you both back again soon.

Kind regards

Chris Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,032 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (284)
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English first
uk
Level Contributor
119 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 1 December 2012

Always enjoy staying here, short walk into town under railway, and about 10 mins to bay.
Pool ,Sauna,jacuzzi and steam room, clean and quiet!
Breakfast good and plenty of it, service good.
Check in/out quick and efficient with friendly staff.
Room ok but a little tired
Would reccomend and stay agaiin

Room Tip: Ask for room acing car park
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  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pizzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, 6 December 2012
Thank you for your review. I am pleased that you enjoyed your stay at the Novotel Cardiff Centre and that you enjoyed the breakfast and leisure facilities.

I hope to welcome you back again soon.

Kind regards

Chris Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New England
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 25 November 2012

Our room at the Cardiff Novotel was spacious and clean, with relatively modern furnishings. The bed was very comfortable and I did not hear a lot of hallway noise in the middle of the night so I believe the soundproofing to be decent (it was a Sunday though...). The public spaces at check-in and in the pool area were modern and updated. Overall the hotel had a nice feel to it. Service was very good.

I did not like the location of the hotel: it was a 10 minute walk to the downtown area, under a bridge and accross the street from a construction site. The area felt completely safe, but I wished the location had easier access to the town center.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RachelEsq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, 26 November 2012
Thank you for your review following your recent stay at the Novotel Cardiff Centre.

I am delighted that you both enjoyed your stay overall and in particular the service and that you found the hotel to have a 'nice feel to it'.

I hope that on your next visit to Cardiff, you will choose to stay with us again and we will also be able to show you a quicker route into the town centre.

Kind regards

Chris Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norton On Tees
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 23 November 2012

My wife & I stayed here for a couple of nights earlier this week. The hotel is reasonably located for both the Docks area and the city centre. The accommodation is clean but a little tired (we stayed in 354), but the bed was comfy and the shower was good so no real complaints. The breakfast was excellent and plentiful and they served good coffee. We had dinner in the restaurant on one occasion and it was very nice. Checking in was efficient but checking out was a pain as there was only one person on the desk but, on the whole, the service was good and the rooms adequate. The swimming pool, sauna and steam room was a nice addition to our stay.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David_R0berts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, 26 November 2012
Thank you for your feedback and review. I am pleased that you enjoyed your stay at the Novotel Cardiff Centre and that you enjoyed the cuisine and facilities that the hotel offers.

I hope that we can welcome you both back again in the near future.

Kind regards

Chris Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
91 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 21 November 2012

Stayed here with my friend and 11 yr old daughter. Ideal location for shopping! we parked car in hotel carpark and kept it parked there for 24hrs - about £8 parking charge.
pool, jacuzzi steam room - good although wanted to use in evening after shopping but no children under 18 allowed to use in evening - this was disappointing should be no under 10's in evening older children shouldnt be a problem as long as they are with an adult!
room was of good size, modern - bed and pillows comfy.
mini bar in room - expensive - bring your own drinks!
breakfast was impressive - self service for cooked breakfast, cereals, pastries, ham, breads, yoghurts, plenty choice & extremely tasty.
staff that came across quite friendly apart from guy who said about pool from gym in evening!
will definately stay here again when going to cardiff.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 458jellycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, 22 November 2012
Thank you for your review and feedback. I am pleased that you enjoyed your stay overall and note your comments regarding the pool area.

Just to clarify, the hotel operates children access times to the leisure facilities between 8am - 7pm. This is to allow us to cater for other guests at the hotel to have the opportunity to use the pool area at a 'quieter' time of day. Children under the age of 16 must be supervised in the leisure club at all times for safety and security reasons. Whilst i apologise that this disappointed you and your daughter, I hope that perhaps next time, you will be aware of this and will be able to enjoy the facility during the period mentioned.

I am delighted that you enjoyed your breakfast and the location of the hotel and hope that we can welcome you all back again soon.

Kind regards

Chris Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Cardiff Centre

Property: Novotel Cardiff Centre
Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Cardiff
#6 Luxury Hotel in Cardiff
#7 Business Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Official Description (provided by the hotel):
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales

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