We used to stay in the Novotel in Cardiff last weekend. As one of the better brands of ACCOR I have expected a little bit more. We arrived very late. The check in was all right but I was a little bit disappointed just in second I got into the room. The rooms are quite simply. No charm and nothing special as I am expecting from a 4 star hotel. You can get a similar room in the TRAVELODGE for less money. I was looking in vain for items in the mini bar, bathrobes for the Spa area, slippers, shampoo...At least the room had a hair dryer. Well done! The next day it was raining all day. I asked for an umbrella at the reception because unfortunately I only had one. But there was no chance to get one. Really, in the UK?
The Spa area was really nice. Lovely gym, pool, steam room and sauna. Unfortunately no special splash times for children and no classes in the gym for the weekend. We were allowed to use it after the check out. Thank you for that.
I can't say something bad about the staff apart of the fact that nobody asked if we had enjoyed our stay. Not a good service.
We did not use the restaurant.
Altogether the service was not bad but not good at all.
- Official Description (provided by the hotel):
- The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, ACCOR and Odigeo so you can book your Novotel Cardiff Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Novotel Cardiff Centre Hotel Cardiff
- Hotel Accor Cardiff Centre
- Cardiff Novotel
- Novotel Cardiff Centre Wales