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“Comfortable stay”

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Novotel Cardiff Centre
Ranked #11 of 76 Hotels in Cardiff
Certificate of Excellence
GreenLeadersSilver level
Atherstone, England, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Comfortable stay”
4 of 5 bubbles Reviewed 30 March 2014 via mobile

Stayed in an executive room,not much difference from a normal room really,just a few extras.nice modern hotel,would stay again,bit of a walk into the city but not that much of a problem ..overall nice place.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Louise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, 31 March 2014
Thank you for your review.

I am pleased that you had a 'comfortable stay' and that you would consider returning to the hotel in the future.

I hope that I may have the opportunity to welcome you back again.

Kind regards

Chris Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,033 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (284)
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English first
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 29 March 2014

I booked this hotel to stay in after seeing a show at the Millennium Centre for my boyfriends birthday. It was a bit difficult to find walking from the bay, but would have been ok if not late at night and driving. Having said that, the price of parking as a customer in their own carpark was £10 a night. I ended up parking in the car park in the bay as I wasn't happy paying this. Aside from that the price for a room was very reasonable, about £50 for a double. We didn't have a chance to use the pool/spa facilities, but if we were staying there longer that would definitely be a bonus. The room itself was nice and spacious, and relatively clean; however there were a few dodgy stains on the carpet, and the area around the window could really do with being refurbished. We had a very comfortable stay though and the staff were friendly, but we were woken up at about 8.30 by the cleaners knocking on the door, which was quite annoying. I would recommend the hotel despite this, particularly if you manage to get any money off vouchers.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dreamasimpson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, 31 March 2014
Thank you for your reveiw and feedback.

We certainly value all your feeback and reviews are always discussed with the Management Team for improvements where possible.

I am pleased that overall you enjoyed your stay and thank you again for your recommendation.

I hope that I may be able to welcome you back again soon.

Kind regards

Chris Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 March 2014 via mobile

Excellent staff,excellent facilities, excellent breakfast, imidiately upgraded us when we said it was our honeymoon very close to centre. The only negative was the price od parking which was around £50 for 5 days we will be going back on our anniversary for sure. See you then novotel xxx

Stayed March 2014, travelled as a couple
Helpful?
9 Thank danig1307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, 31 March 2014
Thank you for your excellent review and rating.

I am delighted that you chose to stay at the Novotel Cardiff Centre for your special occasion and that you were pleased with the serivce, facilities, breakfast and upgrade.

I look forward to welcoming you both back for your Anniversary.

Kind regards

Chris Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 25 March 2014

Was there with family, and the price made me thought that is was going to be an awful place, but I had read the revews and decided to risk. I HAVE TO SAY THAT RELATION QUALITY/PRICE IS AMAZING. Nice room, clean, staff were nice, welcoming and helpful, facilities AMAZING, Close to city center. Definitely a place highly recommended. If you come over to Cardiff and dont know where to accommodate, please DO give it a go!.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Typpel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, 26 March 2014
Thank you for your review and compliments.

I am delighted that you and your family had an 'amazing' stay and were inmpressed with the services and facilities that the hotel offers.

I hope to be able to welcome you back to the hotel again next time.

Kind regards

Chris Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
97 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 20 March 2014 via mobile

Good sized room with queen bed and sofa bed, plenty of space to move around. Comfortable bed. Bathroom was of a good size too with corner shower and good water pressure. Flat screen tv and desk area completed the accommodation. Food in the bar was reasonable priced and well presented - the Elements burger was very tasty! Breakfast was ample with a good variety of hot and cold items - all of which was good quality and tasty once again. The hotel is set a short walk from the city centre and is therefore quiet. Enjoyed my stay here - £91 for the night including the burger and breakfast. I will stay here again on my next visit to Cardiff.

Stayed March 2014, travelled on business
Helpful?
8 Thank plauris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, 21 March 2014
Thank you for your excellent rating and review.

I am delighted that you enjoyed your stay at the Novotel Cardiff Centre and that you enjoyed the services and facilities (especially the cuisine) during your visit.

I hope that I may have the opportunity to welcome you back next time.

Kind regards

Chris Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Cardiff Centre

Property: Novotel Cardiff Centre
Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Cardiff
#7 Luxury Hotel in Cardiff
#7 Business Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Official Description (provided by the hotel):
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales

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