My partner and I stayed here recently as we were in Cardiff for a concert. When we arrived on Thursday night rushing as we needed to get ready for the concert we were kept waiting almost 10 minutes before being seen to at the reception desk. This is not acceptable for a 4 star hotel. The lady did apologise and said they were busy but even though she could see us waiting she continued to make small talk with the customer.
The room was ok, clean. The hotel is good if you can get a cheap deal and you are only staying a night or two.
- Official Description (provided by the hotel):
- The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more less
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- Also Known As:
- Novotel Cardiff Centre Hotel Cardiff
- Hotel Accor Cardiff Centre
- Cardiff Novotel
- Novotel Cardiff Centre Wales